Troubleshooting

SYMPTOM

 

 

Check/Remedy

 

 

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or

 

 

4:3 Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only.

 

 

Refer to the Blu-ray Disc jacket and then select the appropriate function.

 

 

• The main unit is not working.

• Turn off the power and hold the STOP ( ) button on the main unit for

(Example: The power goes out or a

 

longer than 5 seconds.

strange noise is heard.)

Using the RESET function will erase all stored settings.

 

• The Blu-ray Home Cinema is not working

Do not use this unless necessary.

normally.

 

 

 

 

 

The password for rating level has been

• While (NO DISC) message appears on the display of main unit, hold the

forgotten.

 

main unit's STOP (

) button for longer than 5 seconds. INITIAL

 

 

appears on the display and all settings will return to the default values.

 

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

Can't receive radio broadcasts.

• Is the antenna connected properly?

 

• If the antenna's input signal is weak, install an external FM antenna in an

 

 

area with good reception.

 

 

 

While listening to TV audio through the

• If the OPEN/CLOSE (

) button is pressed while listening to TV audio using

Blu-ray Home Cinema, no sound is

 

the D.IN or AUX functions, the BD/DVD functions are turned on and this

heard.

 

mutes the TV audio.

 

 

 

 

The icon appears on screen.

The features or action cannot be completed at this time because:

 

 

1. The BD/DVD’s software restricts it.

 

 

2. The BD/DVD’s software doesn’t support the feature (e.g., angles)

 

 

3. The feature is not available at the moment.

 

 

4. You’ve requested a title or chapter number or search time that is out of range.

 

 

 

 

If the HDMI output is set to a resolution your

Press the STOP (

) button (in front panel) for more than 5 seconds with

TV cannot support (for example, 1080p), you

 

no disc inside. All settings will revert to the factory settings.

may not see a picture on your TV.

 

 

 

 

 

 

No HDMI output.

Check the connection between the TV and the HDMI jack of the Blu-ray

 

 

Home Cinema.

 

 

Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input

 

 

resolution.

 

 

 

 

Abnormal HDMI output screen.

If random noise appears on the screen, it means that TV does not support

 

 

HDCP (High-bandwidth Digital Content Protection).

 

 

 

Cannot search for other access points

Check the Proxy is Off(Setup -> Network -> Proxy)

using USB wireless

 

 

 

 

 

 

 

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Samsung HT-BD1220R/XET manual Main units Stop Button for longer than 5 seconds. Initial, Blu-ray Home Cinema, no sound is