Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

SYMPTOM

Check/Remedy

 

 

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Blu-ray Home Cinema.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

Play/Pause button is pressed.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

 

Sound can be heard only from a few

• On certain BD/DVD discs, sound is output from the front speakers only.

speakers and not all 6.

• Check if the speakers are connected properly.

 

 

• Adjust the volume.

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers

 

only. Select "PRO LOGIC II" by pressing

 

 

 

 

PL II (Dolby Pro Logic II) on the

 

 

 

 

remote control to use all six speakers.

 

 

 

 

 

 

 

Dolby Digital 5.1 CH Surround Sound is

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround

not produced.

Sound is produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the

 

information display?

 

 

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

picture is produced.

• Are the video cables connected properly?

 

 

 

• Picture quality is poor and

• Is the disc dirty or damaged?

 

picture is shaking.

 

• A poorly manufactured disc may not be playable.

 

 

 

 

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or

 

4:3 Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only.

 

Refer to the Blu-ray Disc jacket and then select the appropriate function.

 

 

 

 

 

 

 

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Samsung HT-BD1255R/XET, HT-BD1255R/EDC manual Troubleshooting, BD/DVD discs purchased from abroad may not be playable
Page 85 Page 87

HT-BD1255R/XEF, HT-BD1255R/XEE, HT-BD1250R/XET, HT-BD1250R/XEF, HT-BD1255R/XET specifications

The Samsung HT-BD1255R/XET and HT-BD1250R/XET home theater systems represent a commitment to delivering an engaging and immersive audio-visual experience in the comfort of your home. These systems seamlessly combine cutting-edge technology with exceptional sound quality, making them ideal for movie enthusiasts and music lovers alike.

At the core of the HT-BD1255R and HT-BD1250R is the advanced Blu-ray player, which allows users to enjoy high-definition video with stunning picture quality. The Blu-ray technology supports 1080p resolution, ensuring that viewers can enjoy films as they were meant to be seen. Additionally, these models are equipped with upscaling technology that enhances standard DVDs to near-HD quality, providing versatility for users with extensive DVD collections.

The audio performance of these systems is equally impressive, featuring a 5.1 channel surround sound configuration that envelops listeners in rich, immersive soundscapes. The innovative Dolby Digital and DTS sound decoding technologies ensure that every audio detail is reproduced with clarity, bringing action-packed scenes and soft dialogues to life. With a powerful subwoofer included in the package, bass is deep and resonant, further enhancing the overall auditory experience.

Connectivity options abound in these systems. Both models offer HDMI outputs, which simplify the connection process while maintaining high-quality audio and video transmission. Additional ports, including USB connections and auxiliary inputs, allow users to easily connect external devices such as smartphones, tablets, or flash drives, enabling them to play their favorite music and videos effortlessly.

The Samsung HT-BD1255R/XET and HT-BD1250R/XET are designed with user convenience in mind. The intuitive interface and user-friendly remote control simplify navigation through the various features. Smart features, such as BD-Live, provide access to a wealth of online content, enhancing the entertainment options available to users.

In conclusion, the Samsung HT-BD1255R/XET and HT-BD1250R/XET home theater systems stand out due to their impressive combination of Blu-ray technology, powerful surround sound, and user-friendly features. Their ability to deliver high-quality audio and video makes them an excellent choice for anyone looking to create an authentic home theater experience.
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