troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

SYMPTOM

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Blu-ray Home Cinema.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a few

• On certain BD/DVD discs, sound is output from the front speakers only.

speakers and not all 6.

• Check the speakers are connected properly.

 

 

• Adjust the volume.

 

• When listening to a CD or radio, sound is output to the front speakers only.

 

 

Dolby Digital 5.1 CH Surround Sound is

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround

not produced.

Sound is produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in the

 

information display?

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

 

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or

 

4:3 Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only.

 

Refer to the BD disc jacket and then select the appropriate function.

 

 

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Samsung HT-BD2ER/XEF, HT-BD2ER/XET, HT-BD2ER/XEE, HT-BD2ER/EDC manual Troubleshooting
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HT-BD2ER/XEF, HT-BD2ER/EDC, HT-BD2ER/XET, HT-BD2ER/XEE specifications

The Samsung HT-BD2ER/XEE, HT-BD2ER/XET, and HT-BD2ER/EDC are a series of home theater systems that offer an exceptional audio and video experience tailored for movie enthusiasts and music lovers alike. These models are designed to provide impressive surround sound performance while incorporating advanced technologies that enhance the viewing experience for users.

One of the standout features of the HT-BD2ER series is its Blu-ray connectivity. With built-in Blu-ray players, these systems offer high-definition video playback, allowing users to enjoy their favorite movies in stunning detail. Supporting various disc formats, including DVDs and CDs, the Samsung HT-BD2ER series showcases versatility, making it a suitable option for different types of media.

In terms of audio performance, the HT-BD2ER series is equipped with surround sound capabilities that create an immersive listening experience. Utilizing Dolby Digital and DTS audio technologies, the systems deliver crisp dialogue and rich soundscapes that envelop users in their films and music. Additionally, these models often feature a powerful subwoofer that enhances bass response, adding depth to audio playback.

Connectivity is another highlight of the HT-BD2ER series. Featuring multiple HDMI inputs and outputs, these systems allow users to connect various devices such as gaming consoles, streaming devices, and set-top boxes seamlessly. The inclusion of USB ports also enables playback from external drives, providing added flexibility for multimedia consumption. Furthermore, some models in the HT-BD2ER lineup support wireless streaming, including Bluetooth capabilities, allowing users to enjoy music from their smartphones or tablets effortlessly.

User-friendly interfaces and intuitive remote controls make navigating through different settings and features a breeze. The systems often include advanced features like upscaling for standard-definition content, ensuring that users can enjoy their libraries in the best possible quality.

Overall, the Samsung HT-BD2ER/XEE, HT-BD2ER/XET, and HT-BD2ER/EDC home theater systems combine sleek design with cutting-edge technology. With features aimed at enhancing both audio and video playback, these models cater to users looking for an all-in-one solution to elevate their home entertainment experience. Whether hosting movie nights or enjoying a concert, the HT-BD2ER series stands as a compelling choice for high-quality home audio-visual systems.
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