Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

06 Other Information

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Samsung HT-C350/XER manual Other Information, Symptom Check/Remedy, Troubleshooting
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HT-C350/XER specifications

The Samsung HT-C350/XER is a home theater system designed to enhance your audio-visual experience, combining sophisticated technology with sleek design. This system is engineered to deliver high-quality sound and video, making it an excellent choice for both movie enthusiasts and music lovers.

At the heart of the HT-C350/XER is its impressive 5.1-channel surround sound capability. This setup includes five satellite speakers and a powerful subwoofer, which creates a dynamic audio environment that immerses you in your favorite films, TV shows, and music. With a total output power of 1000 Watts, the system ensures that you experience every detail of sound, from subtle whispers to thundering explosions.

One of the standout features of the HT-C350/XER is its ability to play various media formats. It supports DVD, CD, and MP3 playback, allowing you to enjoy a wide array of content without the need for multiple devices. Furthermore, the inclusion of an HDMI output simplifies connectivity, enabling a single cable connection to your TV for both audio and video.

The system is also equipped with advanced technologies such as Dolby Digital and DTS decoding. These technologies provide superior sound quality by processing audio signals and creating a surround sound experience that rivals that of a commercial cinema. Additionally, the integrated Bluetooth capability allows for wireless streaming of music from smartphones or tablets, giving users the flexibility to enjoy their favorite tracks without the hassle of wired connections.

For those who enjoy karaoke, the HT-C350/XER also features a built-in karaoke function, transforming your living room into a concert space. With its user-friendly interface and remote control, navigating through the system's features is straightforward, making it accessible for everyone.

The design of the HT-C350/XER is both modern and discreet, allowing it to blend seamlessly into any home decor. The compact size of the speakers, coupled with their elegant finish, adds an aesthetic appeal without compromising on performance.

In summary, the Samsung HT-C350/XER home theater system is a versatile and powerful solution for anyone looking to enhance their home entertainment experience. With its surround sound capabilities, multiple format support, built-in Bluetooth, and sleek design, it stands out as a top choice for modern households. Whether watching movies, enjoying music, or hosting a karaoke night, the HT-C350/XER delivers exceptional performance and quality.
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