Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the correct mode(DVD RECEIVER/TV)?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

06 Other Information

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Samsung HT-C550-XAC user manual Other Information, Symptom Check/Remedy, Troubleshooting
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HT-C550-XAC specifications

The Samsung HT-C550-XAC is a home theater system designed to deliver an immersive audio and video experience in the comfort of your own home. This all-in-one system combines advanced technology and sleek design, offering a variety of features that cater to both movie enthusiasts and music lovers alike.

One of the standout features of the HT-C550-XAC is its powerful surround sound capability. The system includes a 5.1 channel speaker configuration, which consists of five satellite speakers and a subwoofer. This setup creates a dynamic audio environment that enhances movie dialogue and brings special effects to life. With a total output power of 1000 watts, the system ensures that you experience your favorite content with impressive clarity and depth.

The HT-C550-XAC utilizes Samsung's proprietary technologies to enhance audio quality. Among these is Dolby Digital sound processing, which ensures that you enjoy cinematic sound that transports you right into the action. Additionally, the built-in DTS technology enhances the sound experience by delivering multi-channel audio that is both rich and immersive.

For those who enjoy streaming content, the HT-C550-XAC offers multiple connectivity options. It includes multiple HDMI ports, making it easy to connect various devices such as Blu-ray players, gaming consoles, and streaming devices. This ensures that you can enjoy 1080p resolution for your favorite movies and shows.

The system also features a convenient USB port, allowing users to connect USB flash drives to access music and videos directly. This functionality is complemented by the built-in CD/DVD player, giving you multiple ways to enjoy your media collection.

In terms of design, the HT-C550-XAC features a modern aesthetic that complements any living space. Its compact footprint makes it easy to position and set up without taking up too much room.

Another notable characteristic is the user-friendly navigation system, which makes it simple to switch between inputs and access various features. With its remote control, users can adjust settings without needing to move from their seats, enhancing convenience during viewing sessions.

In conclusion, the Samsung HT-C550-XAC is a well-rounded home theater system that combines powerful audio performance with modern convenience and connectivity options. It’s an ideal choice for anyone looking to elevate their home entertainment experience.
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