Other information

Symptom

Check/Remedy

 

 

Aspect ratio cannot be changed.

• You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3

 

Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to the

 

Blu-ray Disc jacket and then select the appropriate function.

The product is not working. • Turn off the power, and press and hold the STOP ( ) button on the product

(Example: The power goes out for longer than 5 seconds with no disc inserted.

or a strange noise is heard.)

- Using the RESET function will erase all stored settings.

• The Product is not working

Do not use this unless necessary.

normally.

 

The rating level password has

• With no disc in the product, press and hold the product's STOP ( ) button for

been forgotten.

longer than 5 seconds. INIT appears on the display and all settings will return

 

to the default values.

 

And then press the POWER button.

 

- Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

Can't receive radio broadcasts.

• Is the antenna connected properly?

 

• If the antenna's input signal is weak, install an external FM antenna in an area

 

with good reception.

 

 

While listening to TV audio

• If the OPEN/CLOSE ( ) button is pressed while listening to TV audio using the

through the Product, no sound is

D.IN or AUX functions, the BD/DVD functions are turned on and the TV audio is

heard.

muted.

 

 

"Not Available" appears on

• The features or action cannot be completed at this time because:

screen.

1. The BD/DVD’s software restricts it.

 

2. The BD/DVD’s software doesn’t support the feature (e.g., angles)

 

3. The feature is not available at the moment.

 

4. You’ve requested a title or chapter number or search time that is out of range.

 

 

If the HDMI output is set to a

• Press and hold the STOP ( ) button on front panel for more than 5 seconds

resolution your TV cannot support

with no disc inserted. All settings will revert to the factory settings.

(for example, 1080p), you may not

 

see a picture on your TV.

 

No HDMI output.

• Check the connection between the TV and the HDMI jack of the Product.

 

• Check if your TV supports 576p(480p)/720p/1080i/1080p HDMI input

 

resolution.

 

 

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

 

 

If the HDMI output is set to a resolution

• Press and hold the STOP (@) button on front panel for more than 5 seconds

your TV cannot support (for example,

with no disc inserted. All settings will revert to the factory settings.

1080p), you may not see a picture on

• When the factory default settings are restored, all the user data stored in the

your TV.

BD data will be deleted.

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Samsung HT-C5500/XEN, HT-C5500/EDC Been forgotten, To the default values, Then press the Power button, With good reception

HT-C5550W/XSS, HT-C5500/XEN, HT-C5530W/XME, HT-C5500/EDC, HT-C5500/XAA specifications

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