Manuals / Samsung / TV and Video / Televisions

Samsung HT-C553/XER, HT-C553/NWT manual Other Information, Symptom Check/Remedy, Troubleshooting

Models: HT-C553/XER HT-C555/XER HT-C553/NWT HT-C655W/XER

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Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

06 Other Information

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Samsung HT-C553/XER, HT-C553/NWT, HT-C655W/XER, HT-C555/XER manual Other Information, Symptom Check/Remedy, Troubleshooting
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HT-C553/XER, HT-C555/XER, HT-C553/NWT, HT-C655W/XER specifications

The Samsung HT-C655W/XER, HT-C553/NWT, HT-C555/XER, and HT-C553/XER are part of Samsung's esteemed lineup of home theater systems, designed to elevate your audio-visual experience with cutting-edge features and technologies.

The HT-C655W/XER stands out with its sleek design and wireless surround sound capabilities. This model includes a Blu-ray player that supports Full HD 1080p playback, ensuring stunning picture quality for your favorite movies and shows. It also features Samsung's Smart Hub, which provides access to various streaming services, apps, and more, allowing you to enjoy a vast array of content straight from your couch. The system's HDMI output delivers superior video performance, while its Digital Lumens technology optimizes brightness and color precision.

The HT-C553/NWT is another impressive model, equipped with a powerful 1000 watts of total power output. This home theater system incorporates surround sound technology that immerses you in a 3D audio experience, bringing movies and music to life like never before. Additionally, the HT-C553/NWT features a built-in DVD player, making it a versatile option for those who still enjoy their DVD collection. Its crystal-clear sound quality is supported by Dolby Digital and DTS technologies, ensuring an authentic cinematic experience.

Moving to the HT-C555/XER, this model is recognized for its compact design that fits seamlessly into any living space. It also provides a Bluetooth connection, allowing for easy streaming from compatible devices such as smartphones and tablets. The HT-C555/XER includes various audio modes that enhance performance for music, movies, and gaming, making it a multifaceted choice for diverse entertainment needs.

Lastly, the HT-C553/XER shares similarities with the HT-C553/NWT but incorporates slight variations in connectivity options and design aesthetics. Both systems prioritize user convenience and performance, making them ideal for those looking to upgrade their home entertainment setup.

All these Samsung home theater systems exemplify a commitment to quality and innovation, showcasing features that cater to audiophiles and casual viewers alike. The enhancements in sound technology, visual clarity, and connectivity options make these models a worthy investment for anyone looking to enrich their home viewing experience. Whether you're hosting movie nights or simply enjoying some music, Samsung's home theater systems promise to deliver remarkable entertainment solutions.