Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

 

 

 

English 43

06 Other Information

HT-C550-ELS_ENG-0503.indd 43

2010-05-03 ￿￿ 6:08:39

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Samsung HT-C555/MEA, HT-C555/EDC, HT-C550/XEN, HT-C550/EDC manual Other Information, Symptom Check/Remedy, Troubleshooting
Page 42 Page 44

HT-C550/XEF, HT-C553/XEF, HT-C550/EDC, HT-C553/XEE, HT-C553/EDC specifications

The Samsung HT-C555/AFR, HT-C550/SAH, HT-C655W/HAC, HT-C655W/MEA, and HT-C550/MEA are part of Samsung's acclaimed home theater system lineup. These models are designed to deliver an immersive audio-visual experience for home entertainment enthusiasts. Each model boasts a combination of innovative technologies, robust performance, and user-friendly features that cater to various entertainment needs.

The HT-C555/AFR is notable for its sleek design and powerful sound output. It features a 5.1 channel surround sound system, which delivers a rich audio experience, making it perfect for movies and music alike. The system includes a subwoofer to enhance the low-frequency effects, adding depth to soundtracks and action sequences. Additionally, this model supports various audio formats, ensuring compatibility with a wide range of media.

Similarly, the HT-C550/SAH offers a distinctive home theater experience with its integrated Blu-ray player. This model features smart upscaling technology, which enhances DVD and standard-resolution content to near-HD quality. The inclusion of built-in Wi-Fi allows for easy streaming from popular services, providing access to an extensive library of movies and shows without the need for additional devices.

The HT-C655W/HAC and HT-C655W/MEA models take wireless technology a step further. These systems feature wireless rear speakers, eliminating the need for cumbersome cables while still delivering superior sound quality. The wireless setup enhances flexibility and allows for a cleaner installation, seamlessly integrating into any home decor. Furthermore, they come equipped with advanced audio processing features that provide crystal-clear dialogue and immersive soundscapes.

All models in this series support multiple connectivity options, including HDMI, USB, and digital optical inputs, making it easy to connect various devices such as gaming consoles, streaming devices, and more. The user interfaces are intuitive and provide easy access to settings and features, enhancing the overall user experience.

In summary, the Samsung HT-C555/AFR, HT-C550/SAH, HT-C655W/HAC, HT-C655W/MEA, and HT-C550/MEA home theater systems exemplify the brand's commitment to quality and performance. With a blend of cutting-edge technology, user-friendly features, and powerful sound capabilities, these systems create a compelling setup for any home theater enthusiast seeking an elevated audio-visual experience.
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