Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

 

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

06 Other information

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Samsung HT-C5550 user manual Other information, Troubleshooting
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HT-C5550 specifications

The Samsung HT-C5550 is a home theater system that combines modern technology and user-friendly features to elevate your audio-visual experience. This system exemplifies Samsung's commitment to delivering high-quality sound and vision, making it an excellent addition to any home entertainment setup.

One of the standout features of the HT-C5550 is its advanced audio technology. The system includes a powerful 5.1-channel surround sound configuration, which consists of five satellite speakers and a subwoofer. This arrangement creates a dynamic, immersive sound experience, allowing viewers to lose themselves in their favorite movies and music. The system supports various audio formats, including Dolby Digital and DTS, ensuring that users enjoy pristine sound quality.

The HT-C5550 also showcases Samsung's commitment to high-definition video output. It comes equipped with Full HD 1080p upscaling capabilities, enhancing standard-definition content to near-HD quality. This means movies and shows can be enjoyed with impressive clarity, depth, and detail, making it an ideal choice for those who appreciate visual excellence.

In terms of connectivity, the HT-C5550 provides multiple options to connect devices seamlessly. It includes HDMI inputs and outputs, allowing users to connect Blu-ray players, gaming consoles, and other multimedia devices with ease. Additionally, it features USB ports, enabling the playback of audio and video files directly from USB drives.

The system is also designed with user convenience in mind. The included remote control makes navigating settings and switching between sources easy. Moreover, the HT-C5550 offers various sound modes, such as Sports, Movie, and Music, allowing users to customize their audio output to match their preferences and the type of content being played.

Smart technology integration is another highlight of the HT-C5550. The system supports Samsung’s Smart Hub, granting access to a range of streaming services and apps. This feature ensures that users can enjoy their favorite content with minimal hassle, making it not just a home theater system, but a complete entertainment center.

In summary, the Samsung HT-C5550 is a versatile home theater system that delivers exceptional audio and visual performance. With its robust features, including a 5.1-channel surround sound system, Full HD upscaling, diverse connectivity options, and smart technology integration, it stands out as a comprehensive solution for home entertainment enthusiasts. Whether you’re watching movies, playing games, or streaming music, the HT-C5550 aims to enhance the experience and provide enjoyment for all.
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