Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 3.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

selected.

 

06 Other information

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Samsung HT-C5800/XEF, HT-C5800/EDC, HT-C5800/XEE manual Other information, Troubleshooting
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HT-C5800/XEE, HT-C5800/EDC, HT-C5800/XEF specifications

The Samsung HT-C5800 is a versatile home theater system that embodies a seamless blend of design, technology, and performance, elevating your cinematic experience in the comfort of your home. This system is available in different variants, namely the HT-C5800/XEF and HT-C5800/EDC, offering a range of features that cater to diverse user preferences.

One of the standout features of the HT-C5800 is its 5.1 channel surround sound system. This setup includes five satellite speakers and a powerful subwoofer, delivering an immersive audio experience that envelops listeners in rich sound. Whether you’re watching a blockbuster movie or enjoying your favorite music, the clarity and depth of sound produced by this system are truly remarkable.

Samsung's Crystal Clear Audio technology enhances the listening experience by ensuring that every audio element is crisp and clear. The system is also equipped with Dolby Digital technology, which provides a superior surround sound experience by effectively utilizing multiple channels to create a more encompassing sound field. This technology is particularly beneficial for movie enthusiasts who crave a cinema-like experience at home.

Another notable characteristic of the HT-C5800 is its Blu-ray Disc playback capability. The built-in Blu-ray player allows users to enjoy high-definition movies with exceptional detail and color reproduction. In addition, the system supports multiple disc formats, including DVD and CD, making it highly versatile for various media consumptions.

For those who enjoy streaming content, the HT-C5800 is equipped with Smart Hub technology, which grants access to a wide array of online content, including films, series, and music. This connectivity can be further enhanced via HDMI, USB, and auxiliary inputs, providing users with multiple options to connect their devices and enjoy their favorite media.

Another highlight of the HT-C5800 is its sleek and modern design, which seamlessly integrates into any home decor. The user-friendly interface and remote control enhance the overall experience, making it easy to navigate through functions and settings.

In summary, the Samsung HT-C5800/XEF and HT-C5800/EDC home theater systems are packed with advanced technologies and features that deliver an exceptional audio and visual experience. With superior sound quality, versatile playback options, smart connectivity, and a stylish design, these systems cater to all your home entertainment needs, making them an excellent addition to any household.
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