Manuals / Samsung / TV and Video / Televisions

Samsung HT-D4500/EN, HT-D4500/ZF, HT-D4550/EN, HT-D4500/XE manual Other information, Troubleshooting

Models: HT-D4500/ZF HT-D4500/EN HT-D4500/XE HT-D4550/EN

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Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector.

 

• Keep the iPod S/W version up to date.

 

 

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

Play/Pause button is pressed.

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

 

 

 

 

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Page 64
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Samsung HT-D4500/EN, HT-D4500/ZF, HT-D4550/EN, HT-D4500/XE manual Other information, Troubleshooting
Page 63 Page 65

HT-D4500/ZF, HT-D4500/EN, HT-D4500/XE, HT-D4550/EN specifications

The Samsung HT-D4500/EN is an impressive home theater system that brings a full cinematic experience right into your living room. Designed to enhance your audio-visual experience, it combines sleek design with advanced technology, making it a popular choice for home entertainment enthusiasts.

One of the standout features of the HT-D4500/EN is its 5.1-channel surround sound system. The system includes five satellite speakers and a powerful subwoofer, together delivering immersive sound that envelops the listener. This multi-channel configuration allows for the realistic reproduction of sound across a wide soundstage, making movies, music, and games feel more dynamic and engaging.

The HT-D4500/EN is equipped with Samsung's proprietary Audio Upscaling technology, which enhances the quality of audio playback from conventional formats. This technology analyzes standard audio input and elevates it to near high-definition quality, providing a richer sound experience. Paired with Dolby Digital and DTS decoding, the system ensures that audio tracks are reproduced with clarity and depth, capturing the essence of the original recordings.

Additionally, the home theater system features a built-in Blu-ray player that offers high-definition playback of your favorite movies. With compatibility for various disc formats, including BD-DVD, CD, and DVD, users can enjoy their entire library without hassle. The system also supports 3D Blu-ray content, which allows for visually stunning visuals on compatible displays.

Connectivity options abound with the HT-D4500/EN, including HDMI outputs, USB ports, and Bluetooth capability. This makes it easy to connect external devices such as gaming consoles, streaming devices, and mobile phones, expanding your entertainment possibilities. The built-in USB port allows users to play media files directly from USB flash drives, providing convenience for playback of music, photos, and videos.

In terms of user experience, the HT-D4500/EN features an intuitive on-screen menu, allowing users to navigate settings and options with ease. The included remote control enhances accessibility, providing full control over audio settings and playback functions.

In summary, the Samsung HT-D4500/EN home theater system is a robust solution for anyone seeking to elevate their home entertainment experience. With its powerful 5.1 surround sound, Blu-ray capabilities, and extensive connectivity options, it is an ideal choice for movies, music, and gaming. Samsung's commitment to quality and innovation shines through, making the HT-D4500/EN a worthy investment for any home theater setup.