Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

• Keep the iPod software version up to date.

 

• Check the region number of the Blu-ray/DVD disc.

Playback does not start.

Blu-ray/DVD disc purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

Play/Pause button is

• Wipe the disc clean.

pressed.

 

Sound is not produced.

• The home cinema does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• On certain Blu-ray/DVD discs, sound is output from the front speakers only.

from a few speakers and not

• Check if the speakers are connected properly.

all 6.

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Surround Sound is not

produced only if the disc is recorded with 5.1 channel sound.

produced.

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

The remote control does not

• Are you operating the remote within its operational range and within the proper angle relative to

work.

the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

• The disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not contain them.

do not work.

 

English 63

07 Appendix

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Samsung HT-E5550/TK, HT-E5500/XN, HT-E5550/EN, HT-E5530/XN, HT-E5530/EN, HT-E5500/EN, HT-E5550/ZF, HT-E5530/ZF Troubleshooting
Page 62 Page 64

HT-E5550/XE, HT-E5530/XE, HT-E5530/EN, HT-E5500/EN, HT-E5530/XN specifications

The Samsung HT-E5500 and its variants, including HT-E5500/XN, HT-E5500/ZF, HT-E5550/TK, HT-E5550/ZF, and HT-E5530/ZF, represent a robust lineup of home theater systems designed to deliver an immersive audio-visual experience. These systems are engineered to meet the demands of today's multimedia consumption, offering a blend of cutting-edge technology and user-friendly features.

One of the standout features of the Samsung HT-E5500 series is its powerful sound performance, thanks to its 5.1 channel surround sound setup. The system usually includes a receiver, multiple speakers, and a subwoofer, all designed to create a dynamic audio experience that fully engages the viewer. This allows viewers to enjoy the rich soundscapes of movies, music, and games as if they were in a theater.

The systems incorporate Acoustic Beam Technology, which enhances sound directionality, ensuring that audio is precisely aligned with the action on the screen. The inclusion of Dolby Digital and DTS technologies further enriches the listening experience, allowing for multi-dimensional sound to fill the room.

Another key characteristic of these home theater systems is their multimedia playback capabilities. The HT-E5500 series supports a variety of formats, enabling users to enjoy music and videos from CD, DVD, and even USB devices. With built-in HDMI inputs, linking to high-definition devices such as Blu-ray players and game consoles is straightforward and ensures straightforward connectivity.

Smart features are also prevalent, with some models offering Internet connectivity. This allows users to access streaming services and online content directly through their home theater system, transforming it into a central hub for entertainment. Built-in applications may include popular platforms like Netflix and YouTube, enhancing the overall versatility of the system.

The Samsung HT-E5500 series is designed with ease of use in mind. Many models come with a user-friendly remote control, and on-screen menus facilitate easy navigation through various settings and options. Additionally, their sleek design complements modern home aesthetics, allowing for seamless integration into any living space.

In summary, the Samsung HT-E5500 series, with its diverse variants, offers a compelling solution for anyone looking to elevate their home entertainment experience. With outstanding sound quality, versatile playback options, smart technology integration, and a visually appealing design, these systems are engineered to meet the needs of modern consumers who crave immersive audio-visual experiences.
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