Symptom

 

Check/Remedy

 

No HDMI output.

Check the connection between the TV and the HDMI jack of the product.

 

 

Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.

 

 

 

 

 

Abnormal HDMI output

If random noise appears on the screen, it means that TV does not support HDCP

 

screen.

 

(High-bandwidth Digital Content Protection).

 

DLNA function

 

 

 

I can see folders shared

DLNA shows only files corresponding to the Photo, Music, and Movie files. Files

 

through DLNA, but I

 

that do not correspond to these categories may not be displayed.

 

cannot see the files.

 

 

 

Video is played

Check if the network is stable.

 

intermittently.

Check if the network cable is properly connected and if the network is not

 

 

 

overloaded.

 

 

 

 

 

The DLNA connection

IP addresses under the same subnetwork should be unique, otherwise IP collision

 

between the TV and PC is

 

can results in such a phenomenon.

 

unstable.

Check if you have a firewall enabled.

 

 

 

If so, disable the firewall function.

 

 

 

 

 

BD-LIVE

 

 

 

I cannot connect to the

Test whether the network connection is active by using the Network Status

 

BD-LIVE server.

 

function.

 

 

Check whether a USB memory device is connected to the product.

 

 

The memory device must have at least 1GB of free space to accommodate the

 

 

 

BD-LIVE service.

 

 

 

You can check the available size in BD Data Management. (See page 30)

 

 

See if the BD-LIVE Internet Connection option is set to Allow(All).

 

 

If all above fails, contact the contents provider or update to the latest firmware.

 

 

 

 

 

When using the BD-LIVE

The USB memory device must have at least 1GB of free space to accommodate the

 

service, an error occurs.

 

BD-LIVE service.

 

 

 

You can check the available size in BD Data Management. (See page 30)

 

NOTES

 

 

\\ When the factory default settings are restored, all stored user BD data is deleted.

07 Appendix

English 35

Page 35
Image 35
Samsung HT-H4550R/ZF, HT-H4550R/EN, HT-H4550R/TK Abnormal Hdmi output, Bd-Live, BD-LIVE service, When using the BD-LIVE