Appendix

Symptom

 

Check/Remedy

Video plays intermittently.

Check if the network is stable.

 

Check if the network cable is properly connected and if the network is overloaded.

The DLNA connection between the TV and PC is unstable.

BD-LIVE

The home cinema cannot connect to the BD-LIVE server.

IP addresses under the same subnetwork should be unique, otherwise IP collision can cause an unstable connection.

Check if you have a firewall enabled. If so, disable the firewall function.

Test whether the network connection is active by using the Network Status function.

Check whether a USB memory device is connected to the product.

The memory device must have at least 1GB of free space to accommodate the BD-LIVE service.

You can check the available size in BD Data Management. (See page 32)

See if the BD-Live Internet Connection option is set to Allow(All).

If all above fails, contact the contents provider or update to the latest firmware.

When using the BD-LIVE

• The USB memory device must have at least 1GB of free space to accommodate

service, an error occurs.

the BD-LIVE service.

 

You can check the available size in BD Data Management. (See page 32)

When the factory default settings are restored, all stored user BD data is deleted.

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Samsung HT-J4200/EN, HT-J4200/ZF manual Dlna connection between the TV and PC is unstable, Bd-Live