troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

SYMPTOM

 

 

 

 

Check/Remedy

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

‘Please connect your ipod’

• Remove the iPod from the docking cradle and reinsert again.

appears on the screen.

• If the battery level of your iPod is totally drained, you have to

 

charge it again before use.

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and

 

step motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

 

Sound can be heard only from a

• When listening to a CD or radio, sound is output to the front

few speakers and not all six.

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

PL II (Dolby Pro Logic II) on the remote control to use all

 

 

 

 

 

six speakers.

 

• Make sure that the DVD disc is 5.1-CH compatible.

 

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C,

 

SL, and SR to SMALL.

 

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby

Sound is not produced.

Digital 5.1 CH Surround Sound is produced only if the disc is

 

recorded with 5.1 channel sound.

 

• Is the audio language correctly set to DOLBY DIGITAL 5.1-

 

CH in the information display?

 

 

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation

work.

range of angle and distance?

 

• Are the batteries exhausted?

 

• Have you selected the mode(TV/DVD) functions of the

 

remote control (TV or DVD) correctly?

 

 

 

 

 

 

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Samsung HT-TZ312 manual Troubleshooting
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HT-TZ312 specifications

Samsung HT-TZ312 is a distinguished home theater system that brings an immersive audio and visual experience right into your living room. A part of Samsung's esteemed lineup, this system is designed to enhance both music and movie-watching experiences with its powerful features and modern technology.

One of the standout characteristics of the HT-TZ312 is its 5.1-channel surround sound capability. This means that the system includes a dedicated subwoofer along with five satellite speakers, delivering a rich and full sound that truly makes one feel as though they are in a theater environment. The clear and dynamic audio output is perfect for action-packed movies as well as mellow music sessions, catering to all types of content.

The HT-TZ312 is equipped with Samsung’s Digital Sound Processing technology. This feature ensures that sound is adjusted based on the type of content being played, providing an optimized listening experience. Whether it's the subtle whispers in a drama or the explosive sounds of an action movie, the audio quality remains consistently high.

Additionally, the system offers various connectivity options. With HDMI output, the HT-TZ312 can be easily connected to a television, ensuring high-definition video and audio transmission with just one cable. The inclusion of USB and audio-in options allows users to connect external devices seamlessly, making it easy to play music from smartphones, tablets, or USB flash drives.

The system's elegant design is yet another point of attraction. With its sleek finish and compact form factor, the HT-TZ312 can easily integrate into any home decor. It is designed to maximize your space while still providing powerful audio output without being overly bulky.

Moreover, Samsung HT-TZ312 supports multiple audio formats, including MP3, WMA, and Dolby Digital, ensuring compatibility with various media types. This versatility adds to the overall user experience, allowing users to enjoy their favorite content without worrying about format limitations.

In conclusion, Samsung HT-TZ312 is a well-rounded home theater solution that combines advanced audio technologies, multiple connectivity options, and a sophisticated design. It is a perfect choice for anyone looking to elevate their home entertainment setup and enjoy a cinematic experience at home. With its powerful features and user-friendly components, the HT-TZ312 stands out as an excellent investment for audio enthusiasts and casual viewers alike.
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