Troubleshooting

SYMPTOM

Check/Remedy

 

Audio language and subtitles do • Audio language and subtitles will not work if the disc does

not work.

not contain them.

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER

 

BOX mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be

 

seen in 4:3 ratio only. Refer to the DVD disc jacket and then

 

select the appropriate function.

The main unit is not working. • Turn off the power and hold the STOP ( ) button on the (Example: The power goes out main unit for longer than 5 seconds (reset function).

or the front panel key doesn't

work or a strange noise is

Using the RESET function will erase all stored settings.

heard.)

Do not use this unless necessary.

• The DVD player is not working

 

 

 

normally.

 

 

 

 

 

 

 

The rating level password has

• While “NO DISC” message appears on the display of the

has been forgotten.

main unit, hold the main unit's STOP (

 

) button for longer

 

 

 

than 5 seconds. “INITIAL” appears on the display and all

 

settings will return to the default values.

 

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

 

Can't receive radio broadcast.

• Is the antenna connected properly?

 

• If the antenna's input signal is weak, install an external FM

 

antenna in an area with good reception.

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Samsung HT-TZ222, HT-Z220 Select the appropriate function, Button for longer, Settings will return to the default values