Samsung HTDB390RH/ELS Aspect ratio cannot be, Remote control does not, Main unit is not working

Symptom Check/Remedy

• Disc is rotating but no	• Is the TV power on?
picture is produced.	• Are the video cables connected properly?
• Picture quality is poor and	• Is the disc dirty or damaged?
	• A poorly manufactured disc may not be playable.
picture is shaking.

•Is the remote control being operated within its operation range of

The remote control does not	angle and distance?
work.	• Are the batteries exhausted?
	• Have you select the mode(TV/DVD) functions of the remote
	control (TV or DVD) correctly?
Audio language and	• Audio language and subtitles will not work for DVDs not containing
subtitles do not work.	them. And depending on the disc, they may work differently.
Menu screen does not appear even	• Are you using a disc that does not contain menus?
when the menu function is selected.
Aspect ratio cannot be	• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
changed.	mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
	ratio only. Refer to the DVD disc jacket and then select the
	appropriate function.
Can't receive radio	• Is the antenna connected properly?
broadcast.	• If the antenna's input signal is weak, install an external FM
	antenna in an area with good reception.
• The main unit is not working.
	• Turn off the power and hold the	button on the main unit for
(Example: The power goes out or
	longer than 5 seconds.
strange noise is heard.)
• The DVD player is not	Using the RESET function will erase all stored settings.
working normally.	Do not use this unless necessary.
The password for rating	• While the player is in the stop mode, hold the main unit's		button for
	longer than 5 seconds. “INITIAL” appears on the display and all
level has been forgotten.	settings will return to the default values.
	• Press the POWER button.
	Using the RESET function will erase all stored settings.
	Do not use this unless necessary.

MISCELLANEOUS

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