troubleshooting
Before requesting service, please check the following.
Symptom | Check | Remedy |
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The unit will not turn on. | • Is the power cord plugged into | • Connect the power plug to |
| the outlet? | the outlet. |
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A function does not work | • Is there static electricity in the | • Disconnect the power plug |
when the button is pressed. | air? | and connect it again. |
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Sound is not produced. | • Is the unit properly connected | • Connect it correctly. |
| to your TV? | • Press the Mute button to |
| • Is the Mute function on? | cancel the function. |
| • Is the volume set to minimum? | • Adjust the volume. |
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Picture does not appear on a | • Is the TV connected properly? | • Connect it correctly. |
TV when the function is |
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selected. |
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Remote control does not | • Are the batteries drained? | • Replace with new batteries. |
work. | • Is the distance between | • Operate at a close distance. |
| remote control and main unit |
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| too far? |
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The sound from the left/right | • Are the left/right audio output | • Check the left/right channel |
channels is reversed. | cables from the TV connected | and connect it/them |
| properly? | correctly. |
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"Searching" is displayed | • Is the subwoofer connected? | • Check the subwoofer is on. |
on VFD. |
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troubeshoot● l in g EnG
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