TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

¼¼Connect the power plug to the outlet.

 

 

A function does not work when the button is pressed.

• Is there static electricity in the air?

¼¼Disconnect the power plug and connect it again.

 

 

 

 

 

 

Sound is not produced.

 

 

 

 

 

• Is the Mute function on?

¼¼Press the

(Mute) button to cancel the

• Is the volume set to minimum?

function.

 

 

 

 

¼¼Adjust the Volume.

 

 

 

 

 

 

The remote control does not work.

 

 

 

 

• Are the batteries drained?

¼¼Replace with new batteries.

• Is the distance between the remote control and

¼¼Move closer to the unit.

main unit too far?

 

 

 

 

 

The TV SoundConnect (TV pairing) failed.

ENG

Does your TV support TV SoundConnect?

Is your TV firmware the latest version?

Does an error occur when connecting?

Reset the TV mode and connect again.

¼¼TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

¼¼Update your TV with the latest firmware. ¼¼Contact the Samsung call centre.

¼¼Press and hold the pbutton for 5 seconds to reset the TV SoundConnect connection.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the

¼¼Try to connect your subwoofer again.

main body of the product.

(See Page 15)

 

 

 

 

The subwoofer drones and vibrates noticeably.

 

 

 

• Try to adjust the vibration of your subwoofer.

¼¼Press the EQUALIZER WOOFER button on your

 

remote control to adjust its value (between SW-6

 

and SW+6).

 

 

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Samsung HW-H7500/XE, HW-H7500/EN, HW-H7501/EN, HW-H7500/TK, HW-H7501/ZF, HW-H7500/ZF, HW-H7500/XN, HW-H7501/XN Troubleshooting

HW-H7501/XN, HW-H7500/TK, HW-H7500/ZF, HW-H7501/XE, HW-H7500/EN specifications

The Samsung HW-H7501/ZF and HW-H7500/ZF are innovative soundbars designed to elevate the audio experience for home entertainment. These models are celebrated for their sleek design and advanced features, providing users with an immersive sound experience that complements the latest television technology.

One of the standout features of the HW-H7501/ZF and HW-H7500/ZF is their premium audio performance. The soundbars incorporate an advanced 2.1 channel system that delivers rich, dynamic sound. This is thanks to their built-in subwoofers that produce deep bass, allowing for an enhanced home theater experience. The acoustic technology used in these soundbars ensures that users can enjoy crystal-clear dialogue and powerful sound effects, making movies and TV shows more engaging.

In terms of connectivity, both models offer versatile options that cater to a variety of user preferences. Bluetooth connectivity allows for easy streaming from smartphones, tablets, or other compatible devices. Additionally, these soundbars utilize HDMI ARC (Audio Return Channel) which simplifies the connection to your TV, allowing for seamless audio output without the hassle of multiple cables.

The HW-H7501/ZF and HW-H7500/ZF are also equipped with Adaptive Sound Technology. This innovative feature analyzes the audio content in real time and automatically adjusts the sound settings to enhance the listening experience. Whether you’re watching a quiet dialogue-heavy scene or an action-packed thriller, the soundbars optimize the audio accordingly, ensuring that every moment is crisp and clear.

Another highlight is the Multiroom feature that lets users connect the soundbar with other Samsung Multiroom-compatible devices. This allows for multi-room audio playback, enabling users to create a surround sound experience throughout their home.

Furthermore, the design of these soundbars is both stylish and functional. The slim profile is designed to fit seamlessly in any home environment, blending aesthetic appeal with practicality. The elegant finish and minimalistic look ensure that they complement modern home décor.

In summary, the Samsung HW-H7501/ZF and HW-H7500/ZF soundbars are excellent choices for anyone looking to upgrade their home audio system. With features like powerful sound performance, versatile connectivity options, Adaptive Sound Technology, and a sleek design, these soundbars deliver a premium audio experience that enhances any home entertainment setup. Whether for movies, music, or gaming, these soundbars stand out as a top choice for sound quality and usability.