TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

Press the (Mute) button to cancel the function. Is the volume set to minimum?

Adjust the Volume.

The remote control does not work.

Is the battery drained?

Replace with new battery.

Is the distance between the remote control and Soundbar main unit too far?

Move the remote control closer to the Soundbar main unit.

The TV SoundConnect (TV pairing) failed.

Does your TV support TV SoundConnect?

TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

Is your TV firmware the latest version?

Update your TV with the latest firmware. Does an error occur when connecting?

Contact the Samsung Call Centre.

Reset TV SoundConnect and connect again. To reset the TV SoundConnect connection, press and hold the & button for 5 seconds.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

This issue can occur if the subwoofer is not connected to the Soundbar main unit.

Try to connect your subwoofer again. See page 5.

LICENCE

Manufactured under licence from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under licence from DTS Licencing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licencing LLC in the United States and other countries.

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Samsung HW-J6001R/UM manual Troubleshooting, Licence, Sound is not produced Is the Mute function on?

HW-J6001R/UM specifications

The Samsung HW-J6001R/SQ and HW-J6001R/UM soundbars stand out as exceptional audio solutions, delivering high-quality sound to enhance the home entertainment experience. Both models exhibit a sleek design that seamlessly integrates with modern televisions, enhancing not just sound but also aesthetics.

One of the standout features of these soundbars is their powerful wireless subwoofer. This addition delivers a deep bass response, giving music and movies an enhanced sense of depth and impact. The subwoofer's wireless connection eliminates the need for cumbersome cables, allowing for flexible placement anywhere in the room, while ensuring that the sound remains immersive.

The Samsung HW-J6001 series utilizes advanced sound technologies, including Dolby Digital and DTS. These formats offer rich, multi-channel audio that envelops the listener in their favorite films and shows. With a total power output of 320 watts, the soundbars provide robust audio performance that can fill large living spaces with clarity and power.

Moreover, the HW-J6001R models feature Samsung's proprietary Hyper Surround technology, which enhances the soundstage to provide a more expansive listening experience. Whether you are watching an action-packed movie or enjoying your favorite tunes, the audio is spacious and dynamic, replicating a true cinematic sound experience.

These soundbars are equipped with Bluetooth technology, allowing for easy streaming of music directly from smartphones, tablets, or other devices. The convenient wireless connectivity means users can pair their devices effortlessly and enjoy their playlists without the need for physical connections.

With multiple sound modes, the Samsung HW-J6001R allows users to tailor audio settings to fit various genres and types of content. Whether it's boosting dialogue for movies, elevating music clarity, or optimizing sound for gaming, these modes adjust the sound profile accordingly.

Additionally, the soundbars come with HDMI inputs and an optical audio input, ensuring compatibility with various devices, such as Blu-ray players and gaming consoles. The inclusion of HDMI ARC allows for a simplified connection to compatible TVs, enabling easy control of both the soundbar and the television via a single remote.

Overall, the Samsung HW-J6001R/SQ and HW-J6001R/UM soundbars encapsulate a blend of versatility, quality, and advanced technology, making them an excellent choice for anyone looking to elevate their audio experience at home. With their combination of aesthetic appeal, robust features, and user-friendly capabilities, they are designed to meet the demands of modern audio consumption.