Trouble Shooting
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| Unit doesn’t respond | AC adaptor isn’t plugged to a wall outlet or | Plug the AC adaptor into a wall outlet and plug the connector into |
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| (no power) | the connector is not plugged into the power | the AC jack on the unit |
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| supply jack on the back of the unit. |
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| Wall outlet is not functioning | Plug another device into the same wall outlet to confirm the outlet |
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| is working. If the outlet is controlled by a switch, check that the |
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| switch is ON. |
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| Power is off | Press the Power button on the iA100 |
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| Can’t play Bluetooth | Device does not support the A2DP and | While you need the A2DP and AVRCP Bluetooth profiles to stream |
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| music from cellphone | AVRCP Bluetooth profiles | music to the iA100, you can still use the handsfree speaker phone |
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| or other Bluetooth |
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| Device and iA100 are not paired AND linked | Make sure your phone supports the A2DP and AVRCP Bluetooth |
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| profiles before linking/pairing. The iA100 defaults to the last linked |
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| device, so a new device may need to be linked from the device |
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| itself (see your device’s user guide). |
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| Bluetooth device | iA100 charges iPhone and docking iPod | Make sure your device is plugged into a working charger |
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| didn’t charge up | models only, not other devices |
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| Sound is distorted | Volume level is set too high | Decrease the volume |
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| Sound source is distorted | If original sound source is poor quality, distortion and noise are |
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| Try setting EQ to flat on your iPhone, iPod or Bluetooth device |
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| Bluetooth music is | Bluetooth device is out of range of iA100 | Move your Bluetooth device within 30 feet of the iA100 |
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| broken up |
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| Can’t hear caller’s | Bluetooth device is out of range of iA100 | Move your cell phone closer to iA100 |
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| voice |
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| Volume on iA100 is too low | Raise volume on iA100 |
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| My Bluetooth | Headsets and other receivers will not pair | Pair headset directly with phone or other transmitting device |
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| headset won't pair | with the iA100 |
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| with the iA100 |
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| Others can't hear | You are too far from iA100 microphone | The mic is near the Snooze Button. Move closer to the iA100. |
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| my voice/voice isn't |
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| clear to listener | Mic is muted/ Mute operation is on | Press the Mute button to release mute |
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