Xerox P8EX manual 1 Solving Printer Problems continued, Possible Cause, Remedy, Troubleshooting

		Printer Problems
Table 6.1 Solving Printer Problems (continued)
Problem	Possible Cause	Remedy
The paper is not fed into	Paper has not been inserted	Remove and reinsert the paper correctly
the printer.	correctly.	(refer to “Loading Print Media” in section
		2-2).
	There is too much paper in the	Remove some of the paper from the
	multipurpose paper feeder.	multipurpose paper feeder.
The printer prints blank	The image cartridge is not installed	Remove and reinsert the image
pages.	properly.	cartridge.
	The image cartridge is empty.	Replace the image cartridge (refer to
		“Replacing the Image Cartridge” in
		section 4-2).
Half of the page is blank.	The page layout is too complex.	Lower print resolution to 300 dpi.
		Simplify the page layout and remove any
		unnecessary graphics from the
		document if possible.
		Install more memory (refer to “Installing
		a SIMM” in section 5-1).
	The page orientation setting may be	Change the page orientation in the
	incorrect.	Printer Setup dialog box.
	The physical paper size and the	Insert the correct paper into the printer
	size specified in your application do	or change the software paper size
	not match.	settings.
	The interface cable specifications	Use the interface cable supplied with the
	may be incorrect.	printer or replace the cable with an IEEE
		1284-compliant cable.
		Table 6.1 Page 2 of 4

Chapter 6: Troubleshooting 6-3

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