Xerox P8EX manual 2 Solving Print Quality Problems, Possible Cause, Remedy

Print Quality Problems

Print Quality Problems

The causes listed in Table 6.2 are probable causes only, and may not represent all of the possible cases which may occur under actual operating conditions. If you experience a problem which does not seem to fall under any of the cases listed in this table, or if you are concerned about any other aspect of printer operation, contact an authorized service representative.

Table 6.2 Solving Print Quality Problems

Problem	Possible Cause	Remedy
Irregular faded patches	There is a paper quality problem.	Use only paper that meets the
of print		specifications required by the printer
		(refer to “Selecting Print Media” in
		section 2-1-1).
	Toner may be unevenly distributed.	Remove the image cartridge and shake
		it gently to evenly distribute the toner.
		Then replace the image cartridge.
	Toner may be low.	Remove the image cartridge and shake
		it gently to evenly distribute the toner.
		Then replace the image cartridge. Have
		a spare image cartridge in preparation
		for the toner running out.
Black staining	There is a paper quality problem.	Use only paper that meets printer
		specifications (refer to “Selecting Print
		Media” in section 2-1-1).
	An image cartridge from another	Always use the same image cartridge
	Xerox printer has been installed.	with the same printer. Using a cartridge
		that has already been used in another
		printer may not give satisfactory results.
		Table 6.2 Page 1 of 2

6-6 DocuPrint P8ex Reference Guide

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