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| Print Quality Problems |
Table 6.2 Solving Print Quality Problems (continued) |
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Problem | Possible Cause | Remedy |
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Character voids | The paper may be too dry. | Try printing with a different batch of |
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| paper. |
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Background scatter | The paper may be too damp. | Try printing with a different batch of |
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| paper. Do not open packages of paper |
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| until necessary so that the paper does |
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| not absorb too much moisture from the |
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| air. |
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| Printing over uneven surfaces. | If printing onto envelopes, change your |
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| printing layout to avoid printing over |
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| areas that have overlapping seams on |
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| the reverse side. |
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Missing characters | The paper may be too damp. | Try printing with a different batch of |
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| paper. Do not open packages of paper |
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| until necessary so that the paper does |
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| not absorb too much moisture from the |
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| air. |
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Back of printout dirty | The transfer roller may be dirty. | Print a few blank pages to clean the |
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| transfer roller. |
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Incorrect fonts | TrueType fonts may be disabled | Use the Fonts dialog box in the Control |
| (Windows 3.x). | Panel to enable TrueType fonts. |
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Faded graphics | Toner may be low. | Remove the image cartridge and shake |
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| it gently to evenly distribute the toner. |
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| Then replace the image cartridge. Have |
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| a spare image cartridge in preparation |
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| for the toner running out. |
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| Table 6.2 Page 2 of 2 |
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Chapter 6: Troubleshooting |
