Xerox P8EX manual Possible Cause, Remedy, Print Quality Problems, Troubleshooting

		Print Quality Problems
Table 6.2 Solving Print Quality Problems (continued)
Problem	Possible Cause	Remedy
Character voids	The paper may be too dry.	Try printing with a different batch of
		paper.
Background scatter	The paper may be too damp.	Try printing with a different batch of
		paper. Do not open packages of paper
		until necessary so that the paper does
		not absorb too much moisture from the
		air.
	Printing over uneven surfaces.	If printing onto envelopes, change your
		printing layout to avoid printing over
		areas that have overlapping seams on
		the reverse side.
Missing characters	The paper may be too damp.	Try printing with a different batch of
		paper. Do not open packages of paper
		until necessary so that the paper does
		not absorb too much moisture from the
		air.
Back of printout dirty	The transfer roller may be dirty.	Print a few blank pages to clean the
		transfer roller.
Incorrect fonts	TrueType fonts may be disabled	Use the Fonts dialog box in the Control
	(Windows 3.x).	Panel to enable TrueType fonts.
Faded graphics	Toner may be low.	Remove the image cartridge and shake
		it gently to evenly distribute the toner.
		Then replace the image cartridge. Have
		a spare image cartridge in preparation
		for the toner running out.
		Table 6.2 Page 2 of 2

Chapter 6: Troubleshooting 6-7

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