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FAQ
■When the movie clip doesn’t play back on the PC
※When the movie clip recorded by the camera doesn't play back on the PC, the
causes are most likely due to the codec installed on the PC.
●When a codec for playing back the movie clip isn't installed, or isn't compatible
→Install the codec as listed below.
[ Installing codec for Windows ]
1) Insert the CD provided with the camera.
2) Run the Windows Explorer and select [CD-ROM drive:\XviD] folder and click
the XviD-1.1.0-30122005.exe file.
※The XviD codec is distributed according to the GNU General Public License
and anyone can copy, distribute and change this codec. This License applies
to any program or other work which contains a notice placed by the copyright
holder saying it may be distributed under the terms of this General Public
License.
For more information, see the License documents
(http://www.gnu.org/copyleft/gpl.html).
●When the DirectX 9.0 or later is not installed
→Install the DirectX 9.0 or later
1) Insert the CD provided with the camera
2) Run Windows Explorer and select the [CD-ROM drive:\ USB Driver\ DirectX
9.0] folder and click the DXSETUP.exe file.
The DirectX will be installed. Visit the following site for downloading the
DirectX. http://www.microsoft.com/directx
Case 6 When I open the Device Manager (by clicking Start →(Settings) →
Control Panel →(Performance and Maintenance) →System →
(Hardware) →Device Manager), there are Unknown Devices or Other
Devices entries with a yellow question mark (?) beside them or
devices with an exclamation mark (!) beside them.
→Right-click on the entry with the question (?) or exclamation (!) mark
and select "Remove". Restart the PC and connect the camera again.
For Windows 98 PC, remove the camera driver , restart the PC, and
then reinstall the camera driver.
Case 7 In some security programs (Norton Anti Virus, V3, etc.), the computer
may not recognise the camera as a removable disk.
→Stop the security programs and then re-connect the camera to the
computer.Refer to the security program instructions about how to
temporarily disable the program.
Case 8 The camera is connected to the USB port located on the front of the
computer.
→When the camera is connected to the USB port located on the front of
the computer, the computer may not recognise the camera. Connect
the camera to the USB port located on the back of the computer.