9 故障排除指南

9.1联系三星客服中心前的要求

9.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果关闭屏幕电源后电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自诊断 测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

9.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅 10.4标准信号模式表”),非最佳模式消息会短暂显示。

9.1.3检查以下各项

安装问题 (PC 模式)

屏幕不断启动和关闭。

检查产品与 PC 之间缆线的连接情况,确保连接

 

是安全的。(请参阅 3.2连接并使用 PC

 

 

使用 HDMI HDMI-DVI 缆线连接显示器与 PC

屏幕上出现的空白区域不是由显示器造成的。

时,屏幕四周出现空白区域。

屏幕上的空白区域是由 PC 或显卡造成的。要解

 

决此问题,请调整显卡 HDMI DVI 设置中的屏

 

幕尺寸。如果显卡设置菜单中没有调节屏幕大小

 

的选项,请将显卡驱动程序更新至最新版本。

 

(有关调节屏幕设置的更多详细信息,请咨询显

 

卡或计算机制造商。)

 

 

 

 

屏幕问题

 

 

电源 LED 不亮。屏幕无法切换。

检查是否已正确连接电源线 (请参阅 3.2连接

 

并使用 PC

 

 

9 故障排除指南 94

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Samsung LC24A650XS/EN manual 联系三星客服中心前的要求, 1 检测产品, 2 检查分辨率和刷新频率, 3 检查以下各项

LC24A650XS/EN specifications

The Samsung LC24A650XS series monitors, including models LC24A650XS/EN, LC24A650XS/XK, and LC24A650XSR/EN, are designed for both professional and personal use, providing a perfect blend of performance and comfort. These displays have gained recognition for their impressive specifications and advanced features, making them a compelling choice for gamers, content creators, and professionals alike.

One of the standout features of the LC24A650XS series is the 24-inch IPS display, which delivers outstanding color accuracy and wide viewing angles. This ensures that images are vibrant and detailed, regardless of the angle from which they are viewed. The monitor boasts a Full HD (1920 x 1080) resolution, providing clear and sharp visuals that enhance the user experience across various tasks, from graphic design work to casual gaming.

The LC24A650XS monitors feature a sleek and modern design with minimal bezels, allowing for a seamless multi-monitor setup. The ultra-slim profile not only saves desk space but also adds a touch of elegance to any workspace. In addition, the adjustable stand allows users to customize the height, tilt, and swivel of the monitor, promoting ergonomic comfort during long hours of use.

Equipped with advanced technologies, the LC24A650XS series includes features such as AMD FreeSync, which minimizes screen tearing during fast-paced gaming sessions. This technology syncs the monitor's refresh rate with the graphics card, resulting in smoother gameplay and enhanced visual performance. Furthermore, the monitors support a rapid 75Hz refresh rate, providing a competitive edge when playing fast-moving games.

To complement the visuals, the LC24A650XS monitors are designed with Eye Saver Mode and Flicker-Free technology, which reduce eye strain and fatigue during prolonged use. This, combined with a low blue light mode, makes it an ideal choice for users who spend extended hours in front of the screen.

Connectivity options are plentiful, with HDMI, DisplayPort, and USB hub features, allowing flexibility and easy integration with various devices. This ensures that the LC24A650XS can seamlessly connect to laptops, desktops, and gaming consoles, meeting diverse user needs.

In summary, the Samsung LC24A650XS series monitors stand out for their impressive display quality, ergonomic design, and gaming-oriented features. Whether for work or play, these models deliver a superior viewing experience, making them a versatile choice in today’s market.