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故障排除指南

Samsung 客户服务中心联系之前的要求

――致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在, 请联系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时 也是如此,请执行自诊断测试。

1关闭 PC 和产品的电源。

2拔下本产品的缆线。

3打开本产品电源。

4如果显示检测信号线消息,表示本产品正常工作。

――如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持分辨率的模式(请参阅标准信号模式表),非最佳模式消息会短 暂显示。

――根据计算机的系统设置和缆线的不同,显示的分辨率也可能不同。

检查以下各项。

安装问题(PC 模式)

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固锁定到位。

使用 HDMI HDMI-DVI缆线连接产品与 PC 时,屏幕四周出现空白区域。

屏幕上出现的空白区域不是由产品造成的。

屏幕上的空白区域是由 PC 或显卡造成的。要解决此问题,请调整显卡 HDMI DVI 设置中的屏幕尺寸。

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动程序更新至最新 版本。

(有关调节屏幕设置的更多详细信息,请咨询显卡或计算机制造商。)

屏幕问题

电源 LED 不亮。屏幕无法开启。 检查是否已正确连接电源线。

显示检测信号线消息。

检查是否已正确连接本产品的缆线。 检查与产品连接的设备是否通电。

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Samsung LC49HG90DMUXEN manual Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LC49HG90DMUXEN specifications

The Samsung LC49HG90DMUXEN is a cutting-edge ultra-wide gaming monitor that pushes the boundaries of immersive visual experiences. With a massive 49-inch curvature and a 32:9 aspect ratio, this monitor is designed to replace a dual-monitor setup, providing an uninterrupted field of view. The display features a Quantum Dot technology, which enhances color accuracy and vibrancy, making it ideal for high-performance gaming and professional creative work.

One of the standout characteristics of the LC49HG90DMUXEN is its 144Hz refresh rate, which ensures smooth and fluid motion during fast-paced gaming sessions. Coupled with a 1ms response time, this monitor minimizes motion blur and ghosting, allowing for precision in competitive gaming scenarios. This feature is particularly advantageous for FPS (First-Person Shooter) and fast-paced racing games, where every millisecond counts.

The monitor also supports HDR (High Dynamic Range), specifically HDR10, which delivers a wider range of brightness levels, enhancing the overall visual fidelity. This technology allows gamers to experience deeper blacks and brighter whites, creating a more dynamic and realistic image. The monitor’s peak brightness of up to 600 nits further contributes to its HDR capabilities, making it suitable for a variety of lighting conditions.

Another feature worth highlighting is the monitor's Quantum HDR, which intelligently adjusts the brightness and contrast based on the content being displayed. Whether you are playing games, watching movies, or creating multimedia content, this feature ensures that you get the best possible picture quality.

Connectivity options on the Samsung LC49HG90DMUXEN include two DisplayPort 1.4 inputs, one HDMI 2.0 port, and a headphone jack. This variety allows users to connect multiple devices easily, providing flexibility for those who need to switch between consoles and PCs.

The ergonomic design of this monitor includes height, tilt, and swivel adjustments, allowing users to find the most comfortable viewing angle. Additionally, the Ultra-Wide Game Mode provides tailored settings to enhance the gaming experience depending on the genre.

In summary, the Samsung LC49HG90DMUXEN stands out with its impressive size, advanced technology, and designed specifically for serious gamers and professionals alike. Its blend of high refresh rates, rapid response times, superior color accuracy, and ergonomic features make it a noteworthy choice for anyone looking to enhance their visual experience.