Troubleshooting

Useful Tips

A monitor recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1360 x 768(1920 x 1080) 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1360 x 768(1920 x 1080) 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1360 x 768(1920 x 1080) 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly but the "Not Optimum Mode", "Recommended

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Samsung LD220G, LD190G user manual Useful Tips, Check List, No images on the screen. I cannot turn on the monitor

LD220, LD190, LD220G, LD190G specifications

The Samsung LD190G and LD220G are two prominent models in Samsung's lineup of display solutions that cater to a variety of commercial and professional applications. Both models are celebrated for their advanced technological features, delivering exceptional performance and versatile functionality.

The LD190G boasts a 19-inch screen while the LD220G offers a larger 22-inch display, catering to users who require more screen real estate for enhanced productivity or engaging presentations. Both models utilize a high-quality LED backlit display that provides vibrant colors and sharp images, ensuring that content is presented with clarity and brilliance.

One of the standout features of the LD series is its slim and sleek design, allowing these screens to fit seamlessly into any business environment. They can be easily mounted on walls or used as part of a multi-display setup, making them ideal for retail spaces, corporate offices, and trade shows. The LD190G and LD220G are also equipped with multiple connectivity options, including HDMI, VGA, and DVI ports, which ensure compatibility with various devices such as computers, laptops, and media players.

In addition to the LD190G and LD220G, the Samsung LD190 and LD220 models also provide excellent performance. These displays utilize Samsung's advanced panel technology, which enhances color accuracy and viewing angles, ensuring that content looks great from anywhere in the room. The LD series is designed for a dynamic usage environment with their durable construction and long operational life, making them reliable choices for continuous use in public settings.

Furthermore, the models come with built-in speakers, allowing for an all-in-one viewing experience without needing additional audio equipment. The energy-efficient design of the LD series not only delivers lower operating costs but also aligns with eco-friendly initiatives, making them a wise choice for businesses mindful of their environmental impact.

In summary, the Samsung LD190G, LD220G, LD190, and LD220 display models offer a perfect combination of quality, performance, and versatility. Their advanced technologies, striking design, and robust connectivity make these displays suitable for a wide range of applications, positioning them as valuable assets for businesses looking to enhance their visual communication strategies.