Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of your set and contact your local dealer.

No sound or picture

Check that the mains lead has been connected to a wall socket.

 

Check that you have pressed the POWER buttons on the lower-right

 

panel.

 

 

Check the picture contrast and brightness settings.

 

Check the volume.

 

 

 

 

Normal picture but no sound

Check the volume.

 

 

Check whether the MUTE

button has been pressed on the remote control.

 

Check if Internal Mute is off

 

 

 

 

No picture or black and white picture

Adjust the colour settings.

 

 

Check that the broadcast system selected is correct.

 

 

Sound and picture interference

Try to identify the electrical appliance that is affecting the set and move it

 

further away.

 

 

Plug your set into a different mains socket.

 

 

Blurred or snowy picture,

Check the direction, location and connections of your aerial.

distorted sound

This interference is often due to the use of an indoor aerial.

 

 

Remote control malfunctions

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

 

 

 

 

“Check signal cable.” message is displayed.

Check that the signal cable is firmly connected to the PC or video sources. Check that the PC or video sources are turned on.

On PC mode, “Not Supported Mode.” message is displayed.

Check the maximum resolution and the frequency of the video adapter. Compare these values with the data in the Display Modes.

The image is too light or too dark.

Adjust the Brightness and Contrast.

 

 

On PC mode, horizontal bars appear to flicker,

Adjust the Fine function.

jitter or shimmer on the image.

 

 

 

On PC mode, vertical bars appear to flicker,

Adjust the Coarse function and then adjust the Fine function.

jitter or shimmer on the image.

 

 

 

On PC mode, screen is black and power

The TV is using its power management system.

indicator light blinks every 1 second.

Move the computer’s mouse or press any key on the keyboard.

 

 

 

On PC mode, image is not stable and

Check that the display resolution and frequency from your computer or

may appear to vibrate.

video board is an available mode for your set. On your computer check:

 

Control Panel, Display, Settings.

 

If the setting is not correct, use your computer utility programme to change

 

the display settings.

 

Your set supports multiscan display functions within the following

 

frequency domain:

 

Horizontal frequency(kHz): 30~ 61

 

Vertical frequency(Hz): 60~75

 

Maximum refresh rate (at 60Hz): 1360 X 768

 

 

On PC mode, image is not centered

Adjust the horizontal and vertical position.

on the screen.

 

 

 

The TFT LCD panel uses a panel consisting of sub pixels (3,147,264) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Samsung LE32M5, LE40M5, LE26M5 manual Troubleshooting Before Contacting Service Personnel

LE26M5, LE32M5, LE40M5 specifications

The Samsung LE40M5, LE32M5, and LE26M5 are part of a popular series of LCD televisions that gained attention for their remarkable balance of performance, style, and affordability. These models cater to various viewing preferences and room sizes, making them suitable for a broad spectrum of consumers.

Starting with the Samsung LE40M5, this 40-inch model dazzles with its high-definition resolution of 1920 x 1080 pixels, delivering clear and vibrant images. The TV features a dynamic contrast ratio, which enhances the depth of blacks and the brightness of colors, providing an immersive viewing experience. Incorporated with Samsung’s advanced motion technology, the LE40M5 minimizes motion blur during fast-paced scenes, ensuring smooth transitions during action sequences.

Moving to the LE32M5, this 32-inch unit packs a punch in a compact size, making it ideal for bedrooms or smaller living spaces. The LE32M5 also offers a full HD experience, catering to users who seek quality in limited spaces. The narrower design doesn’t compromise on sound either, as it is equipped with integrated speakers that deliver a satisfactory audio experience for everyday viewing.

The LE26M5, being the smallest of the trio at 26 inches, is perfect for tight spots such as kitchens or children's rooms. Despite its smaller screen, it retains high-definition capabilities and features similar audio and picture technologies found in its larger counterparts. The slim profile and lightweight design make it easy to mount or relocate within any home environment.

All three models showcase Samsung's commitment to energy efficiency, helping users save on electricity without sacrificing performance. They include a variety of connectivity options, such as HDMI and USB ports, enabling users to connect external devices such as gaming consoles, Blu-ray players, and USB drives seamlessly.

Samsung's LE40M5, LE32M5, and LE26M5 televisions also come with user-friendly interfaces, making navigation through different settings and input sources hassle-free. With a blend of innovative features, reliable technology, and aesthetic design, these models represent a compelling choice for consumers looking to enhance their home entertainment experience without overextending their budget. Whether it's for family movie nights, gaming sessions, or binge-watching series, these Samsung TVs stand out as versatile and dependable options in the LCD market.