Xerox 480 ST, 490 ST manual NetWare IPX/SPX Troubleshooting

NetWare (IPX/SPX) Troubleshooting

1.Fax a document from the Document Centre. Observe the fax repository directory to watch for documents that have been faxed. If documents are able to reach this directory, the FAX server should be checked to make sure the path for the repository is set correctly. Consult the FAX server documentation for details on how to configure this Workserver.

2.Verify that NetWare is set in the Fax Repository Settings screen of the Document Centre Tools pathway.

3.Verify that the Login and Password shown in the Fax Repository Settings screen of the Document Centre Tools pathway are correct (these are CASE SENSITIVE).

4.Verify that the Path entry is correct in the Fax Repository Settings screen of the Document Centre Tools pathway.

5.Verify that the Server Name entry is correct in the Server and Volume screen of the Document Centre Tools pathway.

6.Verify that the Server Volume entry is correct in the Server and Volume screen of the Document Centre Tools pathway.

7.For NetWare 4.X, 5.X ONLY, verify that the NDS Context entry is correct in the NDS Settings screen of the Document Centre Tools pathway.

8.For NetWare 4.X, 5.X ONLY, verify that the NDS Tree entry is correct in the NDS Settings screen of the Document Centre Tools pathway.

9.From a workstation on the network, login to the fax repository server with the Login Name and Password specified for your Document Centre. Verify that you are in the correct directory and if not, modify the user settings with SYSCON or NWADMIN to include the correct volume, path, and directory.

10.Create a directory in the path. If you cannot create a directory, modify the user settings with SYSCON or NWADMIN to grant rights to the correct volume, path, and directory.

19. Network Fax

Xerox Document Centre System Administration Guide Page 19 - 9