Xerox 490 ST, 480 ST manual Any one of these important TCP/IP parameters if set

Models: 480 ST 490 ST

1 322
Download 322 pages 1.09 Kb
Page 222
Image 222

 

5.

Any one of these important TCP/IP parameters (if set

 

 

incorrectly) can cause TCP/IP communication problems.

 

 

Subnet Mask and Default Gateway are critical on multi-

 

 

network segment LANs or WAN’s. If you make any TCP/IP

 

 

configuration changes, then the printer will reset for those

 

 

changes to take effect.

 

6.

Go to a workstation on the same subnet as the printer. And at

 

 

a command line prompt TYPE ping xxxx.xxxx.xxxx.xxxx

 

 

(xxx.xxxx.xxxx.xxxx is the IP address of the printer). Try to

 

 

“ping” the printer using its hostname. If ping is successful

 

 

with the printer’s TCP/IP address but not with its hostname,

 

 

then you may have a local workstation or NIS configuration

 

 

problem. Check the Default Gateway settings of the printer.

 

7.

Add the printer host name to your local hosts file or NIS

 

 

database (whichever applies) and try the ping tests again.

 

8.

Try to ping other TCP/IP nodes on your network. This will

 

 

verify the operation of your workstation’s network card. Try

 

 

to “ping” the printer from another workstation. If all of the

 

 

above fails, you have a configuration problem at your local

 

 

workstation, or a network problem.

 

9.

If Dynamic IP Addressing is enabled try “hard coding” the

 

 

printer IP address at the User Interface. Reset the printer, and

 

 

check for connectivity again with the “ping” command.

 

 

NOTE

When using lpr to print jobs it is possible to set the lpr port to a port

 

other than the default of 515. If this occurs, it will halt all lpr

 

printing but printing using other protocols would still work.

 

 

 

 

10.

If all of the above troubleshooting fails, you may have a

 

 

malfunctioning Network Interface.

Page 17 - 4

Xerox Document Centre System Administration Guide

Page 222
Image 222
Xerox 490 ST, 480 ST manual Any one of these important TCP/IP parameters if set