Xerox 490 ST, 480 ST manual TCP/IP Troubleshooting, Basic TCP/IP Communication Problems

TCP/IP Troubleshooting

	Basic TCP/IP Communication Problems
	This procedure assumes that the printer is turned on and connected
	to a functioning network port with the correct cabling.
NOTE
	Your Document Centre now has DHCP, LPR, and NetBIOS over
	the IP protocol enabled by default. If your DHCP server will
	provide host name, IP address, Gateway address, and Subnet Mask,
	the Document Centre TCP/IP information will be configured on
	initial boot. This means that if you have configured your DHCP
	server with the desired information, you should verify that the
	information is correct before you follow any of the procedures in
	this TCP/IP Troubleshooting section.

Obtain a Configuration Report from your printer.

1.Enter the Tools pathway.

a)Press the Access ( or ) button.

b)On the keypad enter 1111 or the current password. Press the Enter button when finished. The Touch Screen will be used for the remainder of the data entry, unless instructed otherwise.

c)Press the Go to Tools button.

d)Select System Setting.

e)Select Configuration Report.

f)Select Print Configuration Report Now.

g)Press the Cancel button.

h)Press the Exit Tools button.

2.Allow a minute for the Report to print.

Page 17 - 2 Xerox Document Centre System Administration Guide