Xerox 490 ST, 480 ST manual Network Accounting Troubleshooting

Network Accounting Troubleshooting

	To be sure the Document Centre has had the Network Accounting
	option installed and enabled, start a Web Browser from your
	Network Accounting server and enter the IP address of the
	Document Centre.
NOTE
	If you are not able to reach the printer, verify all TCP/IP
	information by printing a configuration sheet.
	At the Document Centre ”Home Page” select the Services button.
	Verify that on the Job Submission screen, there are entries for
	Login ID and Account ID. This will indicate that accounting has
	been enabled.
	The Network Accounting server software may contain some
	troubleshooting tools that are useful to diagnose problems that may
	be present at the server. These tools can be used to correct
	configuration or communication problems that will prevent your
	Document Centre from reporting accounting data.
	For detailed information on these tools, consult your Network
	Accounting Solutions documentation.
	For general product and feature information visit the vendor website
	or consult the software documentation.

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