10 Problemløsningsvejledning

10.1Forudsætninger inden du kontakter Samsungs kundeservicecenter

10.1.1 Afprøvning af produktet

Inden du ringer til Samsungs kundeservicecenter: Afprøv dit produkt som følger. Hvis problemet består:

Kontakt Samsungs kundeservicecenter.

Undersøg, om dit produkt fungerer normalt ved at bruge produkttestfunktionen.

Hvis skærmen slukkes og strømindikatoren blinker, selvom produktet er korrekt tilsluttet til en computer, skal du udføre en selvdiagnosticering.

1Sluk for både pc'en og for produktet.

2Afbryd kablet fra produktet.

3Tænd for produktet.

4Hvis meddelelsen Check Signal Cable vises, fungerer produktet normalt.

Hvis skærmen stadig er tom: Kontroller pc-systemet, videocontrolleren og kablet.

10.1.2 Kontrol af opløsning og frekvens

For en tilstand, der overgår den understøttede opløsning (se "11.3 Tabel vedr. standardsignaltilstand"),

vises meddelelsen Not Optimum Mode et kort øjeblik.

10.1.3 Kontroller følgende.

Installationsforhold (Pc-tilstand)

Skærmen bliver ved med at tænde og slukke.

Kontrollér, at kablet er korrekt tilsluttet mellem

 

produktet og computeren, og at stikkene er låst

 

godt fast. (Se "3.2 Tilslutning og brug af en pc")

 

 

 

 

Skærmforhold

 

 

Strøm-LED'en er slukket. Skærmen vil ikke

Kontrollér, at strømkablet er tilsluttet korrekt. (Se

tænde.

"3.2 Tilslutning og brug af en pc")

 

 

Meddelelsen Check Signal Cable vises.

Kontrollér, at kablet er tilsluttet korrekt til

 

produktet. (Se "3.2 Tilslutning og brug af en pc")

 

 

 

Kontroller, at den enhed, der er sluttet til

 

produktet, er tændt.

 

 

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Samsung LF24FN1PFBZXEN manual Problemløsningsvejledning, Afprøvning af produktet, Kontrol af opløsning og frekvens

LF19NEBHBNM/EN, LF24FN1PFBZXEN, LF24NEBHBNU/EN, LF24NEBHBNM/EN specifications

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