10 Solución de problemas

10.1Requisitos antes de ponerse en contacto con el Centro de servicio técnico de Samsung

10.1.1 Prueba del producto

Antes de llamar al Centro de servicio técnico de Samsung, pruebe el producto de este modo. Si el problema continúa, póngase en contacto con el Centro de servicio técnico de Samsung.

Utilice la función de prueba para comprobar si el producto funciona normalmente.

Si la pantalla se apaga y el indicador de alimentación parpadea aunque el producto esté correctamente conectado a un PC, lleve a cabo una prueba de autodiagnóstico.

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Apague el PC y el producto.

Desconecte el cable del producto.

Encender el producto.

Si aparece el mensaje Comprobar cable señal, el producto funciona normalmente.

Si la pantalla permanece en blanco, compruebe el sistema de PC, la controladora de vídeo y el

cable.

10.1.2 Comprobación de la resolución y la frecuencia

En el caso de un modo que supere la resolución admitida (consulte "11.3 Tabla de los modos de señal estándar"), aparecerá brevemente el mensaje Modo no óptimo.

10.1.3 Compruebe lo siguiente.

Problema de instalación (modo PC)

La pantalla se enciende y se apaga continuamente.

Compruebe que el cable esté bien conectado al producto y al PC, así como que los conectores estén firmemente enchufados. (Consulte "3.2 Conexión y uso de un PC".)

Problema de la pantalla

El LED de encendido está apagado. La pantalla no se encenderá.

Compruebe que el cable de alimentación esté bien conectado. (Consulte "3.2 Conexión y uso de un PC".)

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Samsung LF22TSCTBAN/EN manual Solución de problemas, Prueba del producto, Comprobación de la resolución y la frecuencia

LF24TSCTBAN/EN, LF19TSCTBAN/EN, LF22TSCTBAN/EN specifications

The Samsung LF19TSCTBAN/EN, LF22TSCTBAN/EN, and LF24TSCTBAN/EN are part of Samsung's innovative lineup of digital signage solutions designed to enhance business environments and user experiences. These models excel in providing high-resolution displays that showcase vivid content with clarity and precision.

One of the main features of these displays is their impressive Ultra HD resolution, which ensures that every detail is captured. This level of clarity is essential for attracting attention in retail spaces, corporate environments, or public venues. By utilizing Samsung's advanced display technology, these models deliver vibrant colors and deep contrasts, making images and videos stand out.

The LF series also boasts a slim and sleek design, allowing for seamless integration into any space. Their lightweight construction facilitates wall mounting and ensures that they can be easily positioned in optimal viewing locations. The frameless design further enhances the aesthetic appeal, providing a modern look that complements various interior styles.

Another notable characteristic is the display's adaptive brightness feature. This technology automatically adjusts the screen's brightness based on the ambient light conditions in the environment. This ensures that content remains easily viewable in different lighting scenarios, whether in daylight or dimly lit settings.

Samsung's LF series also integrates Smart Signage functionality, which includes a powerful built-in media player. This feature simplifies content management and scheduling, allowing users to update displays remotely and with ease. With support for various multimedia formats, businesses can create engaging promotional materials that captivate audiences effectively.

Moreover, these displays are engineered for durability and reliability. They are designed for 16/7 operation, making them suitable for continuous use in high-traffic areas. Additionally, the screens are equipped with protective technologies to minimize damage from accidental impacts.

In terms of connectivity, the LF series offers multiple input options, including HDMI and DisplayPort, enabling users to connect a variety of devices without hassle. The inclusion of Wireless Display capabilities also allows for streamlined presentations and easily shareable content, further enhancing their versatility in various professional settings.

In summary, the Samsung LF19TSCTBAN/EN, LF22TSCTBAN/EN, and LF24TSCTBAN/EN provide an exceptional blend of advanced display technology, user-friendly features, and robust design. These displays are ideal for businesses looking to elevate their digital signage efforts and create impactful visual experiences for their audience.