Samsung LH22UDBPLBB/EN, LH22UDBPLBB/XJ Testing the Product, Checking the Resolution and Frequency

Models: LH22UDBPLBB/XY LH22UDBPLBB/EN LH22UDBPLBB/NG LH22UDBPLBB/XJ

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8Troubleshooting Guide

8.1Requirements Before Contacting Samsung Customer Service Center

8.1.1Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to

a PC, perform product testing.

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2

3

4

Power off both the PC and product.

Disconnect all the cables from the product.

Power on the product.

If "No Signal" is displayed, the product is operating normally.

If the screen remains blank, check the PC system, video controller and cable.

8.1.2Checking the Resolution and Frequency

"Not Optimum Mode" will briefly be displayed if a mode that exceeds a supported resolution is selected

(refer to Supported Resolutions).

8.1.3Check the followings.

Installation issue

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connection is secure.

 

("2.2 Connecting and Using a PC")

 

 

Blank spaces are found on all four sides of the

The blank spaces found on the screen have nothing

screen when an HDMI or HDMI-DVI cable is

to do with the product.

connected to the product and PC.

Blank spaces on the screen are caused by the PC or

 

 

graphics card. To resolve the problem, adjust the

 

screen size in the HDMI or DVI settings for the

 

graphics card.

 

If the graphics card settings menu does not have an

 

option to adjust the screen size, update the graphics

 

card driver to the latest version.

 

(Please contact the graphics card or computer

 

manufacturer for further details about how to adjust

 

the screen settings.)

 

 

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Samsung LH22UDBPLBB/EN, LH22UDBPLBB/XJ Testing the Product, Checking the Resolution and Frequency, Check the followings

LH22UDBPLBB/XY, LH22UDBPLBB/EN, LH22UDBPLBB/NG, LH22UDBPLBB/XJ specifications

The Samsung LH22UDBPLBB/EN is a cutting-edge digital signage display designed to meet the needs of various professional environments. It boasts a 22-inch screen that delivers exceptional picture quality and clarity. With its slim design and vibrant visuals, the LH22UDBPLBB/EN is ideal for retail, corporate, and hospitality settings where impactful messaging is essential.

One of the standout features of this display is its Full HD resolution of 1920 x 1080 pixels. This ensures that images, videos, and promotional content are presented in stunning detail, making it easier for viewers to engage with the material being displayed. Coupled with a brightness level of up to 300 nits, the display operates effectively in various lighting conditions, ensuring visibility and readability.

The Samsung LH22UDBPLBB/EN incorporates advanced technology such as Samsung's proprietary SoC (System on Chip). This powerful feature allows users to run content management applications directly on the display without requiring additional hardware. The integrated SoC supports a wide range of media formats, allowing for seamless playback of videos, images, and other content types.

Another significant aspect of the LH22UDBPLBB/EN is its connectivity options. Equipped with HDMI, DisplayPort, and USB ports, the display facilitates easy integration with other devices such as media players and computers. This versatility makes it an excellent choice for dynamic environments where content frequently changes.

Additionally, the display supports Samsung's MagicINFO software, a robust content management solution that simplifies the process of creating, scheduling, and displaying content. This software provides users with the tools needed to manage multiple screens from a central location, making it easier to implement cohesive advertising campaigns or informative messaging across various locations.

Durability and reliability are essential for professional displays, and the LH22UDBPLBB/EN does not disappoint. It features a fanless design that minimizes noise and maximizes energy efficiency, making it suitable for quiet environments. Furthermore, its built-in cooling technology helps maintain optimal operating temperatures, ensuring long-term performance.

The sleek, modern design of the Samsung LH22UDBPLBB/EN complements any setting, while its VESA compatibility enables easy installation. Overall, this display combines functionality, advanced technology, and aesthetic appeal, making it an excellent choice for businesses looking to enhance their digital communication strategies. Whether for customer engagement or internal messaging, the Samsung LH22UDBPLBB/EN stands out as a powerful solution in the realm of digital signage.