Manuals / Samsung / TV and Video / Professional LFD Displays

Samsung LH32DBDPLGC/XY Other issue, PIP menu is not available, There is no sound in Hdmi mode

Models: LH32DBDPLGC/UE LH55DBDPLGC/NG LH48DBDPLGC/HD LH55DBDPLGC/UE LH40DBDPLGC/UE LH55DBDPLGC/HD LH55DBDPLGC/EN LH48DBDPLGC/XY LH32DBDPLGC/EN LH40DBDPLGC/XY LH48DBDPLGC/NG LH55DBDPLGC/XY LH40DBDPLGC/NG LH32DBDPLGC/NG LH40DBDPLGC/EN LH48DBDPLGC/UE LH32DBDPLGC/XY LH48DBDPLGC/EN

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Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

The monitor appears tilted.

Remove and then attach the stand again to the product.

Audio or video cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

The PIP menu is not available.

The menu is enabled or disabled depending on the Source mode.

When I try to change the PC resolution, a message "The defined resolution is not supported." appears.

The message "The defined resolution is not supported." appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when a DVI-HDMI cable is connected.

DVI cables do not transmit sound data.

Make sure to connect the audio cable to the correct input jack to enable audio.

HDMI Black Level is not functioning properly on an HDMI device with YCbCr output.

This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

If these issues occur, connect an audio cable along with the HDMI cable.

Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. In this case, manually select a sound input.

PC

DVI PC

Sound input

Screen mode

Auto

PC settings

Audio In(Stereo ports)

PC settings

 

 

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Samsung LH32DBDPLGC/XY, LH32DBDPLGC/EN manual Other issue, PIP menu is not available, There is no sound in Hdmi mode
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LH32DBDPLGC/UE, LH55DBDPLGC/NG, LH48DBDPLGC/HD, LH55DBDPLGC/UE, LH40DBDPLGC/UE specifications

Samsung's latest series of digital signage displays, the LH48DBDPLGC/EN, LH40DBDPLGC/EN, LH32DBDPLGC/EN, and LH55DBDPLGC/EN, represent an impressive evolution in visual technology tailored for a variety of commercial applications. These models exemplify Samsung's commitment to providing high-quality, reliable displays that cater to different business needs, from retail to corporate environments.

The LH48DBDPLGC/EN, featuring a 48-inch screen size, offers remarkable clarity and vividness, attributed to its Full HD resolution. It employs Samsung's proprietary LED technology, which enhances brightness and color consistency even in brightly lit spaces. This model is designed with a slim profile, making it easy to mount and ideal for tight environments where space is a premium.

The LH40DBDPLGC/EN, with its 40-inch display, delivers similar high-quality visuals while providing versatility in placement options. Utilizing a robust set of connectivity options, it allows for seamless integration with various content management systems. This ensures that businesses can easily update promotional materials or communicate information in real-time, enhancing customer engagement.

For those requiring a more compact solution, the LH32DBDPLGC/EN offers a 32-inch display that does not compromise on quality. This model is particularly well-suited for smaller retail locations or settings where display real estate is limited. The vibrant color palette and impressive viewing angles ensure that content is easily viewable from multiple perspectives, increasing its impact.

The standout model, the LH55DBDPLGC/EN, features a larger 55-inch display, making it perfect for settings that require a bigger visual footprint. This model supports an advanced content delivery system, enabling dynamic content playback that attracts attention and enhances brand visibility. The display’s durability and heat resistance make it ideal for continuous operation, ensuring that it can run for extended periods without compromising performance.

All models in the series are equipped with Samsung's MagicINFO software, which allows for easy content creation and scheduling. The integration of smart technology also means that these displays support remote management, allowing businesses to control multiple screens from a single location without the need for on-site presence.

In summary, the Samsung LH48DBDPLGC/EN, LH40DBDPLGC/EN, LH32DBDPLGC/EN, and LH55DBDPLGC/EN digital signage displays are designed to meet the demands of modern business environments. With their high-quality visuals, robust connectivity, and user-friendly management features, they offer the versatility and reliability that companies need to engage their audiences effectively. Whether for advertising, informational displays, or interactive content, Samsung's displays certainly provide a comprehensive solution for any commercial setting.