Chapter 6. Troubleshooting

79

Small particles are found on the edges of the product.

 

The particles are part of the product design. The product is not defective.

 

 

 

 

 

 

 

The PIP menu is not available.

 

The menu is enabled or disabled depending on the Source mode.

 

 

 

 

 

 

When I try to change the PC resolution, a message “The

 

The message “The defined resolution is not supported.” appears if the input source resolution exceeds the

defined resolution is not supported.” appears.

 

maximum resolution of the display.

 

 

 

 

 

To resolve the issue, change the PC resolution to a resolution supported on the display.

 

 

 

 

 

 

 

 

There is no sound from the speakers in HDMI mode when

 

DVI cables do not transmit sound data.

 

 

 

a DVI-HDMI cable is connected.

 

Make sure to connect the audio cable to the correct input jack to enable audio.

 

 

 

 

 

 

HDMI Black Level is not functioning properly on an HDMI

 

This function is available only when a source device, such as a DVD player and STB, is connected to

device with YCbCr output.

 

the product via an HDMI (RGB signal) cable.

 

 

 

 

 

 

 

There is no sound in HDMI mode.

 

Displayed picture colors may not look normal. Video or sound may not be available. This can occur if a source device

 

 

that only supports an older version of the HDMI standard is connected to the product.

 

 

 

 

If these issues occur, connect an audio cable along with the HDMI cable.

 

 

 

 

 

 

 

 

Some PC graphics cards may not automatically recognize HDMI signals that do not include sound.

 

 

In this case, manually select a sound input.

 

 

 

 

 

 

Sound input

Screen mode

 

 

PC

Auto

PC settings

 

 

 

 

 

 

 

 

DVI PC

Audio In (Stereo ports)

PC settings

 

 

 

 

 

 

 

 

 

 

In power saving mode, when the input source is

 

Go to System Power Control and set Max. Power Saving to Off. Alternatively, configure the PC display output

DisplayPort, PC display settings cannot be saved.

 

settings again. Ensure the set is turned on.

 

 

 

 

 

 

 

 

When booting the PC with the input source set to

 

Boot the PC when the set is turned on or when the input source is not DisplayPort.

 

 

DisplayPort, the BIOS and booting screens do not appear.

 

 

 

 

 

 

 

 

 

 

 

Page 79
Image 79
Samsung LH49PMFPBGC/CH, LH43PMFPBGC/EN, LH32PMFPBGC/EN, LH32PMFPBGC/NG manual Defined resolution is not supported. appears

LH49PMFPBGC/XV, LH43PHFPBGC/CH, LH55PMFPBGC/CH, LH55PHFPBGC/XV, LH55PMFPBGC/XV specifications

Samsung has established itself as a leader in the realm of display technology, and its latest lineup, including models LH43PMHPBGC/XV, LH43PMFPBGC/XV, LH49PMHPBGC/XV, and LH55PMHPBGC/XV, continues to demonstrate innovation and versatility in commercial displays. These models are engineered to meet the rigorous demands of various environments such as retail, corporate settings, and public spaces, showcasing exceptional performance and cutting-edge features.

One of the standout characteristics of these displays is their impressive picture quality. With Ultra HD (4K) resolution, they offer stunning clarity and vibrant colors, ensuring that content stands out and captures the attention of viewers. The high pixel density makes these displays ideal for showcasing intricate graphics, detailed images, and video content.

Samsung's advanced HDR technology enhances this further, providing a broader range of colors and improved contrast. This ensures that content is presented as intended, whether it's a promotional video in a store or critical data in a conference room. The combination of HDR with high brightness levels means that these displays remain visible even in well-lit environments, making them perfect for varied lighting conditions.

Durability is another key feature of the Samsung LH series. They are built to withstand the rigors of continuous operation, making them suitable for use in high-traffic areas. The panels are designed to have a long lifespan, reducing the need for frequent replacements and lowering total cost of ownership.

Connectivity is advanced in these models, featuring multiple input options that accommodate various devices. This ensures seamless integration into existing systems and networks. The displays support popular content management software, allowing users to easily schedule and manage content across multiple screens.

Additionally, they boast a sleek and professional design that fits well in any environment. The ultra-narrow bezels provide a near-seamless video wall experience when multiple screens are used together, creating an immersive visual experience.

Other innovative technologies integrated into these models include Samsung's proprietary MagicINFO software. This allows for effortless content creation, scheduling, and management, making it easier for businesses to communicate their messages effectively.

In summary, the Samsung LH43PMHPBGC/XV, LH43PMFPBGC/XV, LH49PMHPBGC/XV, and LH55PMHPBGC/XV displays exemplify cutting-edge technology, offering superior picture quality, durability, connectivity options, and ease of use. These models are tailored for various commercial applications, ensuring that they meet the high standards demanded by today's businesses.