Remote control issue

The remote control does not work.

Make sure that the batteries are correctly in place (+/-).

Check if the batteries are flat.

Check for power failure.

Make sure that the power cord is connected.

Check for any special lighting or neon signs switched on in the vicinity.

Source device issue

A beeping sound is heard when my PC is booting.If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

Video is available but there is no sound.

If an HDMI cable is connected, check the audio output settings on the PC.

 

 

There is static coming from the speakers.

Check the cable connection. Make sure a video cable is not connected to an audio input port.

 

 

 

Check the signal strength after connecting a cable.

 

 

 

Low signal level can cause corrupted sound.

Caption is grayed out and not selectable.

If the selected input source is not TV, Caption cannot be selected from the System menu.

Caption can be enabled from a source device.

――Refer to P.117 for details about the Caption menu.

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

The monitor appears tilted.

Remove and then attach the stand again to the product.

 

 

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