Screen issue
The screen display does not look normal. | Encoded video content may cause the display to appear corrupted in scenes featuring fast |
| moving objects such as in a sports event or action video. |
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| Low signal level or low picture quality may cause the display to appear corrupted. This does |
| not mean the product is defective. |
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| A cell phone within a distance of |
| products. |
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The brightness and colour do not look normal. | Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and |
| Sharpness. |
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| Go to System and adjust the Energy Saving settings. |
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| Reset the screen settings to the default settings. |
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Broken lines are displayed on the edges of the screen. | If Picture Size is set to Screen Fit, change the setting to 16:9. |
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Lines (red, green or blue) are displayed on the screen. | These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. |
| Contact a Samsung Service Centre to resolve the issue. |
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.
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