11 Troubleshooting Guide

Screen issue

The power LED is off. The screen will not

Make sure that the power cord is connected.

switch on.

("2.2 Connecting and Using a PC")

 

 

 

"No Signal" is displayed on the screen (refer to

Check that the product is connected correctly with a

"Connecting to a PC").

cable

 

("2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

"Not Optimum Mode" is displayed.

This message is displayed when a signal from the

 

graphics card exceeds the product's maximum

 

resolution and frequency.

 

 

 

Refer to the Standard Signal Mode Table and set the

 

maximum resolution and frequency according to the

 

product specifications.

 

 

The images on the screen look distorted.

Check the cable connection to the product

 

("2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable, etc)

 

and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC

 

and graphics card are set within a range compatible

There are shadows or ghost images left on the

with the product. Then, change the screen settings if

screen.

required by referring to the Additional Information on

 

 

the product menu and the Standard Signal Mode

 

Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

The colors on the screen have a shadow and

Go to Picture and adjust the Colo(u)r Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Colo(u)r Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse

 

 

to return to the previous screen.

 

 

11 Troubleshooting Guide 190

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Samsung LH46UEAPLGC/EN manual Screen issue, Adjust Brightness and Contrast, Go to Picture and adjust the Colour Temp

LH55MEBPLGC/XS, LH40MEBPLGC/NG, LH55UEPLGC/XY, LH46UEPLGC/ZA, LH55UEPLGC/XJ specifications

Samsung has established itself as a leader in display technology with its innovative line of commercial displays, including models such as the LH46MEBPLGC/EN, LH40MEBPLGC/XY, LH46UEPLGC/NG, and the LH32MEBPLGC/NG. These displays are designed to meet the demanding needs of various industries, from retail to transportation, providing impactful visual communication solutions.

The Samsung LH46MEBPLGC/EN features a 46-inch Full HD display that offers stunning 1920x1080 resolution, ensuring sharp and vibrant imagery. Its 24/7 operation capability is ideal for environments that require continuous usage, such as airports and shopping malls. The display boasts an ultra-narrow bezel, allowing for a seamless viewing experience when used in video walls.

Similarly, the LH40MEBPLGC/XY offers a smaller 40-inch screen while maintaining the same Full HD resolution and exceptional picture quality. This model is particularly popular in settings with limited space where clear communication is essential, delivering messages with clarity and depth.

Advancing further, the LH46UEPLGC/NG incorporates UHD (Ultra High Definition) resolution, elevating the viewing experience with four times the detail of standard Full HD displays. The increased pixel density makes it perfect for showcasing intricate details, making it suitable for high-end retail displays or informational kiosks where visual fidelity is paramount.

The LH32MEBPLGC/NG is designed for versatility and convenience, presenting a compact 32-inch display that is perfect for digital signage and information stands. With similar capabilities to its larger counterparts, this model strikes a balance between size and function, suitable for various applications from corporate environments to educational settings.

Each of these Samsung displays is equipped with Smart Signage Platform (SSSP) technology, enabling users to create, manage, and distribute content effectively without the need for additional external media players. This feature not only simplifies content management but also enhances operational efficiency.

The unique characteristics of these models include high brightness levels, ensuring visibility even in bright environments, and advanced heat management technology, which contributes to their durability and longevity. Additionally, their compatibility with various media formats allows for flexible content delivery, adapting to the needs of diverse users.

Together, the Samsung LH series displays are exemplary choices for those seeking reliable, high-quality, and feature-rich signage solutions in a variety of commercial settings.