Other Information

Issues

Solutions and Explanations

No Picture, No Video

 

 

 

The TV won’t turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote.

 

If the TV turns on, refer to ‘Remote control does not work’ below.

 

 

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the Setup menu. (P. 17)

 

• If your PC is connected to the TV, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15

 

minutes if there is no signal.

 

 

There is no picture/video.

• Check cable connections. (remove and reconnect all cables connected to the TV and external

 

devices).

 

• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be

 

connected to an HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote

 

control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

RF(Cable/Antenna) Connection

 

 

 

The TV is not receiving all channels.

• Make sure the coaxial cable is connected securely.

 

• Please try Auto Program to add available channels to the channel list. Go to MENU - Channel

 

- Auto Program then select Auto and make sure the correct Cable TV signal type is set in the

 

menu. There are 3 options. (STD, HRC and IRC) (P. 12)

 

• Verify the Antenna is positioned correctly.

 

 

No Caption on digital channels.

• Check Caption Setup menu. Try changing Caption Mode Service 1 to CC1. (P. 19)

 

• Some channels may not have caption data.

 

 

The picture is distorted: macroblock,

• Compression of video contents may cause picture distortion. especially on fast moving pictures

error, small block, dots, pixelization.

such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV problem.

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

• Set your PC’s output resolution so it matches the resolutions supported by the TV.

appears.

 

 

 

“PC” is always shown on the source list,

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is

even if a PC is not connected.

connected.

 

 

The video is OK but there is no audio.

• If you are using a HDMI connection, check the audio output setting on your PC.

 

 

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Samsung LN19C350, LN22C350 user manual Devices
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LN22C350, LN19C350 specifications

The Samsung LN19C350 and LN22C350 are compact LED televisions that cater to those seeking quality visuals and smart features in a small form factor. With screen sizes of 19 and 22 inches respectively, these models are perfect for bedrooms, kitchens, or smaller living spaces, delivering a balance of size and performance.

One of the standout features of both models is their LED backlighting technology. This provides vibrant colors and deeper contrasts, enhancing the overall viewing experience. The high dynamic contrast ratio ensures blacks appear deep and rich, while colors pop with clarity. Whether watching your favorite shows, movies, or sports, users can expect crisp images that capture every detail.

These TVs come equipped with Samsung's Wide Color Enhancer technology, which improves color quality and realism. This feature helps in producing more natural and lifelike colors, making images more engaging and immersive. The resolution is high-definition, allowing for sharp and detailed imagery, further enhancing the visual experience.

The audio performance matches the visual quality, thanks to the SRS TheatreSound technology. This feature creates a wider sound field, allowing for an enjoyable audio experience that complements the picture quality.

Connectivity options are practical, including HDMI and USB ports. With these, users can easily connect external devices such as gaming consoles, Blu-ray players, or USB drives to access media files. This versatility makes the LN19C350 and LN22C350 well-suited for various entertainment needs.

Both models are designed with energy efficiency in mind, earning impressive energy ratings that help reduce power consumption without compromising performance. This makes them an eco-friendly choice for consumers looking to minimize their environmental impact.

In terms of design, the sleek and modern aesthetic is visually appealing. The ultra-thin profile and elegant finish make these TVs a stylish addition to any room, while the lightweight build allows for easy placement and wall mounting.

Overall, the Samsung LN19C350 and LN22C350 offer a compelling combination of advanced features, vibrant picture quality, and a thoughtful design, making them ideal choices for anyone in need of a reliable and space-efficient entertainment solution. Whether you're a casual viewer or a more engaged fan, these televisions deliver an impressive viewing experience that stands out in compact dimensions.
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