SyncMaster 940NW

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Symptom

Check List

No images on

Is the power cord

the screen. I

connected properly?

cannot turn on

 

Can you see "Check

the monitor.

 

Signal Cable" on the

 

screen?

 

 

 

If the power is on, reboot

 

the computer to see the

 

initial screen(the login

 

screen), which can be

 

seen.

 

 

 

Can you see "Not

 

Optimum

 

Mode","Recommended

 

Mode 1440 x 900 60 Hz"

 

on the screen?

 

 

 

There is no image on the

 

screen.

 

Is the power indicator on

 

the monitor blinking at 1

 

second intervals?

 

 

I cannot see

Have you locked the On

the On Screen

Screen Display (OSD)

Display.

Menu to prevent

 

changes?

The screen

Is the screen displaying

shows strange

only one color as if

colors or just

looking at the screen

black and

through a cellophane

white.

paper?

 

 

 

 

Solutions

Check the power cord connection and supply.

(Connected using the D-sub cable) Check the signal cable connection.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

The monitor is in PowerSaver mode.

press a key on the keyboard to activate the monitor and restore the image on the screen.

Unlock the OSD by pressing the MENU button for at least 5 seconds.

Check the signal cable connection.Make sure the video card is fully inserted in it's slot.