The screen shows strange colors or just black and white.
Is the monitor connected using the DVI cable?
Is the screen displaying only one color as if looking at the screen through a cellophane paper?
You may get a blank screen if you boot the system before you connect the DVI cable, or disconnect and then reconnect the DVI cable while the system is running as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system.
Check the signal cable connection. Make sure the video card is fully inserted in it's slot.
Have the screen colors Reboot the computer. become strange after
running a program or due to a crash between applications?
The screen suddenly has become unbalanced.
Has the video card been set properly?
Have you changed the video card or the driver?
Have you adjusted the resolution or frequency to the monitor?
Set the video card by referring to the video card manual.
Adjust screen image position and size using the MagicTune™ program.
Adjust the resolution and frequency at the video card.
(Refer to the Preset Timing Modes).
The screen is out of focus.
There are only 16 colors shown on the screen.
The screen colors have changed after changing the video card.
There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".
The screen can be unbalanced due to the cycle of the video card signals. Readjust position by referring to the MagicTune™ program.
Have you adjusted the | Adjust the resolution and frequency of the video |
resolution or frequency | card. |
on the monitor? | (Refer to the Preset Timing Modes). |
Have the Windows | Windows ME/2000/XP: |
colors been set | Set the colors properly at the Control Panel → |
properly? | Display → Settings. |
Has the video card | Set the video card by referring to the video card |
been set properly? | manual. |
Have you installed the |
|
monitor driver? |
|
See the video card | Install the monitor driver according to the Driver |
manual to see if the | Installation Instructions. |
Plug & Play (VESA |
|
DDC) function can be |
|
supported. |
|
Check when MagicTune™ does not function properly.
MagicTune™ doesn't work properly.
MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.
Have you changed your PC or video
*To check whether your PC is available for MagicTune™ feature, follow the
steps below (When Windows is XP);
Control Panel
MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune
Download the latest program. The program can be downloaded