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Troubleshooting

The current computing system is not compatible with MagicTune™.

Please press OK and click on the "Shortcut to the MagicTune™ site" to view our home page for further reference.

An error may occur when your video/graphic card is not in the 'Available' list. (The latest or oldest video cards may not be compatible.)

Please visit our homepage to see the Troubleshooting section.

An error may occur if the card maker has modified the video card driver or the graphics chip even when the video card is in the list.

Please visit our homepage to see the Troubleshooting section.

Check if your monitor is manufactured by Samsung.

Products from other manufacturers may cause errors.

Only Samsung products are able to support this feature.

An error may occur even when your monitor is manufactured by Samsung but is out of date.

Check if your monitor is able to support MagicTune™.

This feature is only supported by those monitors that are registered on our homepage. Check for the monitor before purchasing it as out-of-date models are not supported.

An error occurs when no information on EDID (Extended Display Identification

Data) exists for the current monitor.

This happens when from your desktop, Start > Setup > Control Panel > System > Hardware > Device Manager > Monitor is selected, the current "Plug-and-play monitor" is removed and new hardware is searched for but the system couldn't find any "Plug-and-play monitor".

Please visit our homepage to see the Troubleshooting section.

An error occurs when replacing the monitor with a new one when the system power is off but the system has not been restarted.

Please restart the system each time the monitor is replaced before using

MagicTune™.

An error occurs when the video card driver is not installed properly.

This happens when the current video card list is not displayed normally. You can check this via Start > Setup > System > Hardware > Device Manager > Display Adapter.

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Samsung LS20BRDBBV/XSE, LS20BRDESQ/EDC, LS20BRDTS/EDC, LS20BRDBSQ/EDC, LS20BRDBSQ/XSA manual Troubleshooting
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LS20BRDBSQ/EDC, LS20BRDBSQ/XSA, LS20BRDBBV/XSE, LS20BRDESQ/EDC, LS20BRDTS/EDC specifications

Samsung LS20BRDESQ/EDC and LS20BRDBSQ/EDC are professional-grade monitors designed for a variety of applications, ranging from office work to creative tasks. Both models boast a blend of advanced technology and user-friendly features, making them reliable choices for users seeking robust performance and superior visual quality.

One of the standout features of these monitors is their 20-inch screen size, which strikes a balance between ample screen real estate and space efficiency. The displays utilize LED technology, ensuring vivid colors and sharp image quality. With a resolution of 1600 x 900 pixels, both models deliver detailed visuals that enhance the viewing experience, whether for productivity tasks, multimedia consumption, or detailed graphic work.

The monitors also support a wide viewing angle, thanks to their IPS panel technology. This feature allows for consistent color accuracy and image clarity from various perspectives, making them suitable for collaborative work environments where multiple people might view the screen simultaneously.

In terms of ergonomics, the LS20BRDESQ/EDC and LS20BRDBSQ/EDC incorporate adjustable stands that allow users to customize the height and tilt of the screen. This adjustability contributes to comfortable viewing angles and reduces strain during extended use. The matte finish of the screens helps to minimize glare, making them ideal for brightly lit offices or rooms.

Connectivity options are also a highlight of these monitors. They typically come equipped with multiple input ports, including HDMI and VGA, allowing for seamless integration with a range of devices such as laptops, desktops, and gaming consoles. This versatility makes them convenient for users who switch between different sources frequently.

In terms of power efficiency, Samsung has integrated energy-saving technologies into these monitors, ensuring they consume less energy compared to traditional models. This aligns with eco-friendly practices and helps users save on electricity costs over time.

Overall, Samsung's LS20BRDESQ/EDC and LS20BRDBSQ/EDC models combine technology, design, and performance to offer a superior viewing experience. Their sleek profile, excellent display capabilities, and thoughtful ergonomic features make them appealing choices for both professional and personal use, catering to the diverse needs of modern users.
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