5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在,请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

 

 

电源线是否连接正确?

检查电源线的连接情况。

 

 

屏幕上是否出现了 <检测信号线> 消息?

(使用D-sub电缆连接)

 

检查 PC 与本产品之间的缆线连接。

 

(使用 DVI 缆线连接)

 

如果在缆线已正确连接的情况下屏幕上出现了这条消息,则请

 

按本产品上的 [ ] 按钮,以重新检查输入信号。

 

 

屏幕上是否出现了<非最佳模式>的消息?

在显卡输出信号超过本产品支持的最大分辨率或最高频率时会

 

出现这种情况。

 

在这种情况下,请为产品设置适当的分辨率和频率。

 

 

是否出现空白画面且电源 LED 1 秒的间隔不断闪烁?

1. 当省电功能正在运行时会发生这种情况。

 

单击鼠标或按任意键便可恢复屏幕显示。

 

2. 如果 <检测信号线 > 状况持续超过五分钟,将激活 Lossless

 

模式。在 Lossless 模式下,显示器的背景光将关闭。

 

 

是否采用了 DVI 缆线进行连接?

如果您在 PC 启动后连接 DVI 缆线,或在使用 PC 时断开并重

 

新连接 DVI 缆线,则屏幕可能无图像显示,因为一些显卡无法

 

输出视频信号。

 

在这种情况下,连接 DVI 缆线后重启 PC

 

 

使用 [HDMI] [HDMI-DVI] 缆线连接显示器与 PC 时,屏幕顶

屏幕中的空白区域并非显示器产生的。

部和底部出现空白区域。

该问题是 PC 或显卡导致的。在显卡设置菜单的 HDMI DVI

 

选项中调节屏幕大小,即可解决该问题。

 

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动

 

程序更新至最新版本。

 

(有关调节屏幕设置的详细信息,请咨询显卡或计算机制造商。

 

)

 

 

图像太亮或太暗。

调整 <亮度> <对比度>

(请参阅 <亮度> <对比度>

如果 <灵巧模式> 设置为 <动态对比度>,则显示亮度会根据输入信号的不同而有所不同。

没有出现屏幕调整菜单 (OSD)

您是否取消了屏幕调整?

检查 OSD 调整锁定 功能是否被设置为“Off” (关)。

颜色显示不正常/图片黑白显示

整个屏幕是否只显示同一颜色,就像透过玻璃纸看屏幕一样?

检查计算机的缆线连接。

 

重新将显卡完全插入计算机中。

 

 

显卡是否正确配置?

请参考 《用户手册》设置显卡。

 

 

显示区域突然移至边缘或中间。

是否更换过显卡或驱动程序?

请按 [AUTO] 按钮,运行自动调整功能。

故障排除

5-2

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Samsung LS24A300HSZ/EN, LS22A300HSZ/EN, LS22A300HS/EN manual 2常见故障检查

LS22A300HS/EN, LS24A300HSZ/EN, LS22A300HSZ/EN specifications

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