13 故障排除指南

13.1联系三星客服中心前的要求

13.1.1检测产品

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服中心。

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请执行自 诊断测试。

1

2

3

4

关闭 PC 和产品的电源。

拔下本产品的缆线。

打开本产品电源。

如果显示检测信号线消息,表示本产品正常工作。

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

13.1.2检查分辨率和刷新频率

对于超过支持分辨率的模式 (请参阅“14.7标准信号模式表),非最佳模式消息会短暂显示。

13.1.3检查以下各项。

安装问题 (PC 模式)

问题

解决方案

 

 

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且

 

连接器已稳固锁定到位。(请参阅“2.2连接并使

 

PC”

 

 

屏幕问题

问题

解决方案

 

 

屏幕无法开启。

检查是否已正确连接电源线。检查是否已正确开

 

启电源按钮。 (请参阅 “2.2连接并使用 PC”) 屏幕

 

无法开启。

 

 

显示检测信号线消息。

检查是否已正确连接本产品的缆线。(请参阅

 

“2.2连接并使用 PC”

 

 

 

检查与产品连接的设备是否通电。

 

 

13 故障排除指南 123

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Samsung LS27C350HS/EN, LS22C350HS/EN, LS24C350HS/EN manual 13.1 联系三星客服中心前的要求, 13.1.1 检测产品, 13.1.2 检查分辨率和刷新频率, 13.1.3 检查以下各项。

LS23C350HS/EN, LS24C350HS/EN, LS22D300NY/EN, LS27C350HS/EN, LS22C350HS/EN specifications

Samsung's C350 series monitors, including the LS27C350HS/EN, LS22C350HS/EN, LS24C350HS/EN, and LS23C350HS/EN, deliver a stunning visual experience combined with advanced technologies that cater to both home and professional use. These monitors are designed with a sleek, modern aesthetic that complements any workspace or entertainment setup.

One of the main features of the C350 series is its impressive Full HD resolution of 1920 x 1080 pixels, providing vibrant colors and sharp images. The size variants, ranging from 22 to 27 inches, offer flexibility for different user needs, whether for gaming, graphic design, or everyday tasks. The monitors utilize a combination of Samsung's PLS (Plane to Line Switching) panel technology, which ensures wide viewing angles up to 178 degrees both horizontally and vertically. This is particularly beneficial for collaborative work environments or group gaming sessions where multiple viewers can enjoy high-quality visuals without color distortion.

Another standout characteristic is the adaptive contrast ratio, which dynamically adjusts brightness levels based on content. This ensures deeper blacks and brighter whites, enhancing the overall visual quality. The C350 series also implements Eye Saver Mode and Flicker-Free technology, which help reduce eye strain during prolonged use. This is a significant advantage for users who spend long hours in front of the screen.

In terms of connectivity, the monitors come equipped with multiple input options, including HDMI and VGA ports, providing compatibility with various devices like laptops, gaming consoles, and desktop computers. Moreover, the monitors sport a streamlined design with thin bezels, which maximizes screen real estate and minimizes distraction.

The LS27C350HS/EN, LS22C350HS/EN, LS24C350HS/EN, and LS23C350HS/EN models also feature Samsung’s MagicUpscale technology, which enhances lower-resolution content for a clearer, more detailed image. This is particularly helpful when viewing older media or less detailed graphics.

Overall, Samsung's C350 series monitors are an excellent blend of style, functionality, and eye-care technology, making them ideal for a wide range of users looking for reliable performance without compromising on design. Whether for gaming, professional work, or casual browsing, these monitors provide the clarity and comfort that modern users demand.