Samsung LS23EMDKU/HS manual Before Requesting Service, Problems Related to Installation PC Mode

Models: LS22EFHKFV/CI LS23EFHKFV/ZB LS23EMDKUV/SM LS22EFHKFVSEN LS23EMDKU/ZN LS23EFHKFV/ZA LS23EMDKU/EN LS23EFHKFV/EN LS22EFHKFU/EN LS22EFHKFV/EN LS22EFHKFV/XT LS23EFHKF/ZN LS23EFHKFV/CI LS23EMDKU/HS LS22EFHKUV/EN LS23EFHKFV/CH LS23EFHKFVSEN LS22EFHKUVSEN LS23EMDKU/SM LS23EFHKFV/ZN LS23EMDKF/EN LS23EMDKU/XE

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5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

PROBLEMS RELATED TO INSTALLATION (PC MODE)

The monitor screen flickers.

Check if the signal cable between the computer and the monitor is securely connected and tightened.

(Refer to Connecting to a Computer)

PROBLEMS RELATED TO SCREEN

 

 

 

Screen is blank and power indicator is off.

 

Ensure that the power cord is firmly connected and the LCD monitor is on.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Check Signal Cable” message

 

Ensure that the signal cable is firmly connected to the PC or video sources.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Not Optimum Mode" message

 

Check the maximum resolution and the frequency of the video adapter.

 

 

Compare these values with the data in the Preset Timing Modes Chart.

 

 

 

Picture rolls vertically.

 

Check if the signal cable is securely connected.Connect it again securely.

 

 

(Refer to Connecting to a Computer)

 

 

 

Image is not clear. Picture is blurred.

 

Run Frequency <Coarse > and < Fine> tuning.

 

 

Turn on again after removing all accessories(video extension cable, etc.)

 

 

Set resolution and frequency to the recommended ranges.

 

 

 

Picture image is unstable and vibrates.

 

Check if the resolution and frequency set for the computer video card falls

 

 

in the range supported by the monitor. If not, reset them referring to the

Ghost images are shown in the picture.

 

 

current <Information> under the monitor menu and Preset Timing Modes.

 

 

 

 

 

The image is too light or too dark

 

Adjust the Brightness and Contrast

 

 

(Refer to the <Brightness>, <Contrast>)

 

 

 

Screen is blank and the power indicator light

 

The monitor is using its power management system

blinks every 0.5 or 1 seconds

 

Press a key on the keyboard

 

 

 

 

 

The screen is blank and is blinking.

 

If you see the TEST GOOD message on the screen when you press the [

 

 

MENU] button, check the cable connection between the monitor and the

 

 

computer to ensure that the connector is properly connected.

 

 

 

 

PROBLEMS RELATED TO AUDIO

 

 

 

No sound

 

Ensure that the audio cable is firmly connected to both the audio-in port on

 

 

your monitor and the audio-out port on your sound card.

 

 

(Refer to Connecting to a Computer)

 

 

Check the volume level.

 

 

 

The sound level is too low.

 

Check the volume level.

 

 

If the volume is still too low after turning the control to its maximum, check

 

 

the volume control on the computer sound card or software program.

 

 

 

PROBLEMS RELATED TO REMOTE CONTROL

The remote control buttons do not respond.

Check the battery polarities (+/-).

Check if the batteries have been exhausted. Check if the power is on.

Check if the power cord is securely connected.

Check if a special fluorescent or neon lamp is on in the vicinity

Troubleshooting

5-2

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Samsung LS23EMDKU/HS, LS22EFHKFV/EN, LS22EFHKFU/EN manual Before Requesting Service, Problems Related to Installation PC Mode

LS22EFHKFV/CI, LS23EFHKFV/ZB, LS23EMDKUV/SM, LS22EFHKFVSEN, LS23EMDKU/ZN specifications

Samsung has long been recognized for its innovation in display technology, and the recent models in the LS series – LS22EFHKUVSEN, LS23EFHKFVSEN, LS20EFHKFV/EN, LS20EFHKUV/EN, and LS22EFHKUV/EN – are no exception. These monitors are designed to meet the demands of a diverse range of users, from professionals seeking top-notch performance to casual users looking for an exceptional viewing experience.

One of the standout features of these LS series monitors is their high-resolution display. With options for Full HD and beyond, users can expect crisp images and vivid colors that bring content to life. The monitors are equipped with Samsung’s advanced panel technology, which ensures wide viewing angles and excellent color accuracy. This makes them ideal for tasks requiring precise visuals, such as graphic design, video editing, and gaming.

The LS series also integrates smart connectivity options, allowing users to easily connect multiple devices. HDMI and DisplayPort inputs facilitate seamless connections to laptops, desktops, and gaming consoles. Additionally, some models might feature USB ports for quick access to peripherals, supporting a more versatile workspace.

Another highlight is the Eye Saver Mode, designed to reduce blue light emissions, thereby minimizing eye strain during extended use. Coupled with Flicker-Free technology, users can spend hours in front of these screens without discomfort, making them perfect for professionals or students who work long hours.

The sleek, modern design of these monitors enhances any workspace. With slim bezels, they provide a more immersive experience, especially when multiple monitors are used in tandem. Their adjustable stands allow for height and tilt adjustments, ensuring ergonomic comfort for every user.

In terms of energy efficiency, the LS series monitors meet Eco-certification standards, making them an environmentally friendly choice. This combination of performance, comfort, and sustainability positions the LS series as a compelling option for both home and office environments.

In summary, the Samsung LS22EFHKUVSEN, LS23EFHKFVSEN, LS20EFHKFV/EN, LS20EFHKUV/EN, and LS22EFHKUV/EN monitors embody Samsung's commitment to excellence in display technology. With high-resolution displays, cutting-edge connectivity options, eye comfort features, and modern designs, these monitors cater to a broad spectrum of users, ensuring they meet various needs and preferences while delivering an outstanding visual experience.