5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

PROBLEMS RELATED TO INSTALLATION (PC MODE)

The monitor screen flickers.

Check if the signal cable between the computer and the monitor is securely connected and tightened.

(Refer to Connecting to a Computer)

PROBLEMS RELATED TO SCREEN

 

 

 

Screen is blank and power indicator is off.

 

Ensure that the power cord is firmly connected and the LCD monitor is on.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Check Signal Cable” message

 

Ensure that the signal cable is firmly connected to the PC or video sources.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Not Optimum Mode" message

 

Check the maximum resolution and the frequency of the video adapter.

 

 

Compare these values with the data in the Standard Signal Mode Table.

 

 

 

Picture rolls vertically.

 

Check if the signal cable is securely connected.Connect it again securely.

 

 

(Refer to Connecting to a Computer)

 

 

 

Image is not clear. Picture is blurred.

 

Run Frequency <Coarse > and < Fine> tuning.

 

 

Turn on again after removing all accessories(video extension cable, etc.)

 

 

Set resolution and frequency to the recommended ranges.

 

 

 

Picture image is unstable and vibrates.

 

Check if the resolution and frequency set for the computer video card falls

 

 

in the range supported by the monitor. If not, reset them referring to the

Ghost images are shown in the picture.

 

 

current <Information> under the monitor menu and Standard Signal Mode

 

 

 

 

Table.

 

 

 

The image is too light or too dark

 

Adjust the Brightness and Contrast

 

 

(Refer to the <Brightness>, <Contrast>)

 

 

The display brightness can differ according to the mode set for <MagicAn-

 

 

gle>.

 

 

If <MagicBright> is set to <Dynamic Contrast>, the display brightness can

 

 

differ according to the input signal.

 

 

 

Screen is blank and the power indicator light

 

The monitor is using its power management system

blinks every 0.5 or 1 seconds

 

Press a key on the keyboard

 

 

 

 

 

The screen is blank and is blinking.

 

If you see the TEST GOOD message on the screen when you press the [

 

 

MENU] button, check the cable connection between the monitor and the

 

 

computer to ensure that the connector is properly connected.

 

 

 

 

PROBLEMS RELATED TO AUDIO

 

 

 

No sound

 

Ensure that the audio cable is firmly connected to both the audio-in port on

 

 

your monitor and the audio-out port on your sound card.

 

 

(Refer to Connecting to a Computer)

 

 

Check the volume level.

 

 

 

The sound level is too low.

 

Check the volume level.

 

 

If the volume is still too low after turning the control to its maximum, check

 

 

the volume control on the computer sound card or software program.

 

 

 

Troubleshooting

5-2

Page 56 Page 58
Page 57
Image 57
Samsung LS22FMDGF/XE, LS22FMDGF/EN manual Before Requesting Service, Problems Related to Screen, Problems Related to Audio
Page 56 Page 58

LS22FMDGF/XE, LS22FMDGF/EN specifications

The Samsung LS22FMDGF/EN is a prominent 21.5-inch LED monitor designed to cater to both everyday users and professional settings. With a sleek design and a range of features, it stands out for its performance and versatility. The monitor boasts a Full HD resolution of 1920 x 1080 pixels, ensuring sharp images and vivid colors that enhance viewing experiences, whether for gaming, multimedia consumption, or professional tasks.

One of the key technologies featured in the LS22FMDGF/EN is the Advanced High-Performance In-Plane Switching (AH-IPS) panel. This technology delivers wider viewing angles, ensuring consistent color reproduction and brightness levels, regardless of the viewer's position. With an impressive 178-degree viewing angle, the monitor eliminates color distortion, making it ideal for collaborative environments or for sharing content with friends and family.

The LS22FMDGF/EN also incorporates Samsung's Eye Saver Mode and Flicker-Free technology. Eye Saver Mode reduces blue light emissions, which can help reduce eye strain during prolonged use. Flicker-Free technology minimizes screen flickering, providing a more comfortable viewing experience, especially during extended work or gaming sessions. Together, these features make the monitor a great choice for those who spend long hours in front of the screen.

In terms of design, the monitor features an ultra-slim profile with a stylish stand that offers tilt adjustments, enabling users to achieve the most comfortable viewing angle. The ultra-slim bezels enhance its modern aesthetic and maximize the screen space, creating an immersive viewing experience. The monitor is also VESA mount compatible, allowing users the flexibility to mount it on a wall or an adjustable arm.

Connectivity options are ample with HDMI and VGA ports available, making it easy to connect the monitor to a variety of devices, such as laptops, desktops, and gaming consoles. The monitor’s energy efficiency is noteworthy, with various energy-saving features that contribute to reduced power consumption.

Overall, the Samsung LS22FMDGF/EN is a well-rounded monitor that combines stylish design, advanced technology, and user-friendly features, making it an excellent choice for anyone looking for reliable performance in both work and entertainment scenarios.
Top Page Image Contents