Troubleshooting

Useful Tips

A monitor recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" on the screen?

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Samsung LS19MYDESC/EDC, LS22MYDEBCA/EN manual Useful Tips, Check List, No images on the screen. I cannot turn on the monitor
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LS19MYDKFV/ILC, LS22MYDKBQ/XSH, LS22MYDEBC/EDC, LS19MYDEBCBEDC, LS22MYDESCA/EN specifications

The Samsung LS22MYDESC/EDC, LS22MYDEBCA/EN, LS22MYDESCA/EN, and LS22MYDEBC/EDC are part of Samsung's innovative range of monitors designed to deliver exceptional performance and enhance productivity for both professional and casual users. These models, with their sleek designs and advanced features, have garnered attention for their ability to provide an immersive viewing experience.

One of the standout features of these monitors is their Full HD resolution of 1920 x 1080 pixels. This high resolution ensures that images are sharp, detailed, and vibrant, making them suitable for a variety of applications, from graphic design to gaming. The monitors also employ an IPS panel technology which offers excellent color accuracy and wider viewing angles, ensuring that the display remains consistent and vivid even when viewed from off-angles. This is particularly beneficial in collaborative environments where multiple viewers may be looking at the screen simultaneously.

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Another noteworthy characteristic is the Eye Saver Mode, which minimizes blue light emissions and Flicker-Free technology designed to reduce eye strain. This is particularly beneficial for users who spend long hours in front of their screens, ensuring a more comfortable viewing experience.

In summary, the Samsung LS22MYDESC/EDC, LS22MYDEBCA/EN, LS22MYDESCA/EN, and LS22MYDEBC/EDC monitors combine high-resolution displays, advanced IPS technology, a solid refresh rate, and ergonomic features to cater to a diverse audience. Whether for work or leisure, these monitors exemplify Samsung's commitment to quality and user satisfaction in a competitive market.
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